Staples

"Recently purchased passport photos at this location (almost $40 for two people's photos) and was told by the county that they were not acceptable so we had to have them redone. Be careful if you are using Staples for this service an insist that the photos comply with the State Department's formatting guidelines."

"Really disappointed. Ordered a print job online tried to call several times to talk about my print job and adding getting the pieces cut to the order. I could never get a hold of anyone via phone. When I picked up my print job, they said they were unable to cut my inserts into individual pieces Before I left the store and I would have to come back tomorrow . It probably would’ve taken them about five minutes to do. It was a very small order of only 25 pieces of paper. I will not be back to Staples."

"I needed a medical alert document printed and laminated. It was important and it was also very easy to print. I explained what I'd like to have done and I made it simple and easy to. The older woman who does the printing and copying tried to help me. She wasn't able to help me because her covid mask was in the way and she couldn't talk or understand. Most importantly she did not know how to understand the printing optiono. She literally could not how to operate the printer or the computer. My document was very important. She was definitely unable to help. The computer functions were normally easy to use. She was literally no help. I still wasn't able to get my medical document fixed. Is that employee has to have a different job. If you see the older woman there do not use this location to print or edit a document. Go somewhere else. ...Update! It seems that each of these bad reviews are followed by a quick reply from a manager. I wonder what actually actually is the result? Is anything actually changed or addressed? Based on these other reviews including mine it appears nothing is done. I wonder what these unnamed owners actually do? I have a feeling that these unnamed unnamed owners are actually the same person. I bet they write these bogus reviews. This location sucks!"

"I had a bad experience with TSA PreCheck. I went there after work and got informed that one of their staff got sick and no one there can provide me a service. I understand that their staff got sick but would really appreciate if they would inform me or cancel my appointment instead of having me driving all the way there."

"Rod walked by and ignored us asking for help, we had to flag him down to ask for a simple bag. Then proceeded to take our basket: and I said I that’s my cart: and he goes for what? With a snarky attitude. His body language and tone just made it seem like he didn’t want to be there, if you can’t have great customer service at an easy going staples then just figure out a different job. Such a joke for a store like that"