La-Z-Boy Furniture Galleries 10038 Wadsworth Parkway, Westminster, CO 80021

"Went to buy a recliner at lazy boy in Westminster lady working there tried charging me $100 more than sale price in ad a $1089 recliner went up to almost $1400 said there was a $200 charge for delivery for a recliner iwas going to pick up at the store!So I went on.line and bought same recliner from Wayfair for $989 including tax! delivered to my front door! For free!people go to Wayfair and save hundreds of dollars for the same recliner they have all the same models as the store does for less.what a rip-off so go find the chair or furniture you want at the store and save hundreds by buying the same thing on Wayfair!!!"

"Went to pick up a recliner today. Drove 2.5 hours and they knew we were coming to get it. We asked to have it in 2 pieces and wrapped in shrink wrap. The chair was sitting in the back with nothing done to it. The lady told me that the guy that does that work was gone and did I call them ahead of time. Called them twice!! She said he must have not known that we wanted it wrapped and separated?!?!?! Really…..I pointed to the note on the chair that said…….”wrap in 2 pieces”. She pointed to the wrap and said I could wrap it. No body helped me wrap it or load it!! We will never be back and will not ever recommend!! Worst service ever!!."

"I would give a 0 if I could. My husband were looking for a new dining set. As soon as we went in, a lady approach us and told me: Your face looks familiar. Do you do house cleaning? (We are hispanic). I was in shock and could say anything and left the store. There's nothing wrong with cleaning houses but that's a stereotype for Hispanic people. I wonder if that is a conversation she would have with a white couple as soon they come in their store. Lazy Boy, do better!!"

"We had some issues with a previous order and Julie (the manager) sat down with us and helped us get everything taken care of. She was friendly, incredibly knowledgeable and frankly she is the reason we will continue shopping here. The products are always high quality, but it's the people that truly keep customers. Julie is top notch and it was a pleasure working with her today! Thank you Julie!!!"

"I really like the quality of the pieces here, but the salespeople are quite pushy. I’ve been in sales and you have to be able to read your customers. I kept being directed to very expensive pieces that frankly looked like things my grandmother would have in her house. Which is fine-except I’m not in my 80’s and tried to communicate what I needed to the salesperson who didn’t seem to hear me at all. Certainly this tactic works on some people, but I know what I want and it would have been nice had the salesperson actually listened to me instead of trying to make a commission."