OneMain Financial 4621 Peoria Street, Denver, CO 80239

"Horrible, don’t use these people. Complete waste of time. I applied for an application. Was approved, they had me scheduled an appointment online for someone to call me the following week. I never got that call, instead was blown up several times prior to that. When I kept returning their call, of course Tiffany the person who kept calling me would never take my call. They kept saying she’s not available. Don’t use them for anything. Very disappointed."

"Already had a loan out with this company, always get phone calls asking to refinance it. I come to a time where it would be useful to refinance. Apply for the loan, they say response time typically takes a few hours. They don’t call with updates, I have to call, three days pass and they still don’t call unless I initiate. 4th day after me calling I’m told to still wait. I get a call about 30 min before they closed that I was approved for 2 different options. I agree to one, we schedule a time for me to come sign forms. The day I’m supposed to come in they call and tell me that I now am not approved and no explanation as to way it all of a sudden changed. I make more money than I did when I took out the last loan, nothing else has changed. Waste of time and horrible communication. I canceled 2 customers appointments to make the meeting we schedule 2 days ago, they call me day of to say just kidding!"

"Even though they were short staffed they were able to get my business taken care of in a timely manner. Jada and the small crew had a calm and confident demeanor about themselves that made a difference. Thanks!"

"If I could I would give 0 stars. I have had my loan for 6 years and it was great I never regretted my decision Until the beginning of 2023 when branches closed and the staff completely changed. Now most of them don't even work with you no matter the circumstances. I would not recommend them with the new staff or the new way they are running their business. Everyone is working from home and every time you finally get a hold of someone on the phone you hear a kid, a dog, fans or beping in the background that makes it hard to hear them and understand what they are saying. Customer service has completely went down!!"

"Do not work with these people. They are ALL unprofessional. I was told I was approved and ready to close when I actually wasn't. I drove across town just to be lied to. Jennifer who worked my loan seemed to have had multiple energy drinks as she was all over the place on the phone and in person. When I tried to give feedback to the manager, Monica, she was no help and decided to pull back the loan because she said I was rude. I have never had a company do this. I am shocked at the poor communication and customer service I received. I should have never pursued a loan with these people. They wasted my time and lied. DO NOT USE THIS BRANCH. DO NOT TRUST WHAT THEY SAY."