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Sooper Credit Union Corporate Office
5005 West 60th Avenue, Arvada, Colorado, United States
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About the Sooper Credit Union Corporate Office
The Sooper Credit Union Corporate Office is a financial institution located at 5005 West 60th Avenue in Arvada, Colorado, United States. This office serves as the headquarters for Sooper Credit Union, providing a range of banking and financial services to its members. With convenient ATM access and a dedicated team of professionals, Sooper Credit Union is committed to helping individuals and businesses achieve their financial goals. Visit the Corporate Office today to learn more about the personalized services and competitive rates available to members.
Photos of Sooper Credit Union Corporate Office
5005 W 60th Ave, Arvada, CO 80003, United States
Opening hours of Sooper Credit Union Corporate Office
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Sooper Credit Union Corporate Office
"Brandi Fairchild has been very knowledgeable and prompt when I was inquiring about a loan option and well as other services offered. She was prompt to call back and had great communication throughout the process!"
"I commend branch manager Vanessa, Lakewood. I ran my van over the curb, onto the landscaping and got stuck. Vanessa was professional, courteous and friendly and went through the horror of contacting my insurance. There was no reasonable response from them; the credit union was about to close. Vanessa found a tow company for me and stayed with me until my van was freed to drive. Then she called me when she got home to make sure I was okay. What. A. Gem!"
"They charge $3 per month for a statement. I called to switch to paperless. I waited for 18 minutes before my call was taken. I was then informed that I had to do this myself through Online Banking or Mobile Banking. I attempted both and both require you to call to have that feature enabled on your account. So… I call back and wait another 22 minutes for my call to be answered. While waiting, I noticed on the envelope of the statement that it says “Enroll in eStatements in Online or Mobile Banking or by CALLING US”. I again asked the banker to switch my account to eStatements. I was once again told they can’t do it. I read their own quote from their own envelope that says otherwise. I was put on hold for another 31 minutes and was then hung up on."
"My review is specifically how they treat people with medium or low credit, or no credit history at all and not about customer service or the online or phone systems. Customer service is always polite and attempts to help and the phone and online systems are easy enough to use. I have been a Sooper customer for 21 years and each time I've come to this bank for financial help with establishing or working on improving credit they've politely denied me help. They claim to be community focused and eager to help people, but they don't actually do that. If you are looking for a credit union to bank at pick a different one because these people won't help you."
"Poorly managed and refuse to move into the 21st century. Cannot use Apple or Google pay. Everything requires me to call the bank to approve. Even the 2factor code is a phone call!!! Just text me the code for goodness sake."
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