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Arapahoe Credit Union Centennial
3999 East Arapahoe Road, Littleton, Colorado, United States
About the Arapahoe Credit Union Centennial
Arapahoe Credit Union Centennial is a trusted financial institution located at 3999 East Arapahoe Road in Littleton, Colorado. As a credit union, we offer a wide range of financial services including savings accounts, loans, and investment opportunities. Our convenient ATM services make accessing your funds quick and easy. At Arapahoe Credit Union Centennial, we are committed to providing our members with personalized financial solutions to help them achieve their goals. Visit us today to experience the difference of banking with a credit union.
Photos of Arapahoe Credit Union Centennial
3999 E Arapahoe Rd, Littleton, CO 80122, United States
Opening hours of Arapahoe Credit Union Centennial
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
10:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Arapahoe Credit Union Centennial
"Garbage fire of a banking institution. You should honestly turn around and run away from this credit union. They are horrible when it comes to getting help outside normal bussines hours. I have called the 24 hour line and there isn't anyone that actually answers it. it's automated only. My online banking has been locked for over a year, and I have called technical support numerous times to get that fixed, and it never has been. And now, on top of all that, they canceled my payment plan on one of my loans and notified me at 535pm on a Friday which is outside their business hours and I can't do anything to fix it... I mean I'm trying to give them my money and I can't. I'm beyond angry and frustrated at the horrible experience I've had with araphoe credit union. I WILL NOT EVER RECCOMEND YOU TO ANYONE FOR ANY REASON, GO SOMEWHERE ELSE!"
"I have been a customer for over 15 years because of the good customer service. They always are willing to help without having to navigate a painful phone tree. I have had a car loan and never had issues. Most recently Scott helped me with a small issue but went above and beyond."
"By far the WORST credit union I’ve ever experienced. From them constantly having issues on their back end to the point I can’t even log in to pay my bill, to no one ever being of any help when calling in to customer service. Not to mention how impossible it is to actually talk to a person. Oh, and if you use them for a car loan be prepared to constantly feel sketched."
"ACU has been fantastic to work with in helping to navigate the unnecessarily complex situation in getting our roof paid through insurance to the roofing company. Their concern in how we got put in the middle of this battle between both companies, the thoughtful questions they asked to ensure we weren't being duped, and their clear and timely communication were greatly appreciated!"
"After all of these complaints regarding Mike Thomas I cannot believe that he still has a position with Arapahoe Credit Union. He restricts access to your account so it makes it virtually impossible to pay for your car loan. He is rude and condescending. He calls your employer for a “payment reminder” and is even rude and pushy to the receptionist. When asked to not call your place of employer and only your cell regarding personal business he still conducts calls to your employer harassing the receptionist. I have never heard of a bank restricting access to an account even after the account is caught up. When asked if they will give back access the answer is “maybe, we will have to review your account”. As someone who works full time it is super hard for me to call within regular business hours. Mike Thomas either needs more training or for the VP of lending to actually take this employees actions into consideration as promised in a previous review response. When Mike tells you things need to be resolved today don’t expect to actually talk to him on the phone. He will just continue to call your employer or send you extremely vague but at the same time condescending emails. I know I’ll get hit with “we’re local and not for profit so we do not have a lot of resources” as a response to this review. This is pretty common knowledge for most individuals familiar with a credit union. Maybe if Arapahoe Credit Union would take action against Mike Thomas they could allocate more resources to the community."
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