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First Southwest Bank
600 East 2nd Avenue, Durango, Colorado, United States
About the First Southwest Bank
First Southwest Bank is a trusted financial institution located at 600 East 2nd Avenue in Durango, Colorado. As a full-service bank, we offer a wide range of financial services including personal and business banking, loans, mortgages, and investment options. Our convenient ATM services make accessing your funds quick and easy. With a commitment to excellent customer service and community involvement, First Southwest Bank is dedicated to helping individuals and businesses achieve their financial goals. Visit us today to experience the difference of banking with a local institution that puts your needs first.
Photos of First Southwest Bank
600 E 2nd Ave, Durango, CO 81301, United States
Opening hours of First Southwest Bank
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 17:30
Friday:
09:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of First Southwest Bank
"Carla helped us w CDs & savings & was very knowledgeable about establishing beneficiaries etc"
"My company has been with FSWB for many years, and their staff & programs for small business are exceptional. Paul and Charlene are fantastic loan officers who have helped us in each step of growing our business. Special praise to Christina Butler, who is so helpful and responsive on the payment processing end that we consider her part of our core team. We generally panic when we have technology issues, until we talk to Chris and she tells us we don’t have to worry because she’s on the case! Chris B, ten stars for your expertise and continual great customer service that included sticking with us after business hours tonight when we needed the tech support. It’s pretty awesome to have bankers who go above and beyond for their clients!"
"I have had enduring issues trying to access my account from the first day I enrolled with First Southwest Bank. When I completed the creation of my account in person at a local branch, I requested that an online banking account be created so that I would be able to view my balance, make transfers between accounts, etc. I was given a temporary ID and password to complete the setup of my online banking account. The temporary login information I was given did not work, the system notified me that the account could not be located. I called the local branch to seek assistance in setting up my online login and was told that I would have to take time off of work to visit a local branch in person. I have also had my debit card frozen almost weekly since opening my account with FSWB. However, when I make the 30 minute drive into town and check my balance at the ATM, my account has more than enough funds to cover the charge that lead to my card being frozen. I recommend a more modern and accessible bank for those who can’t, or don’t want to take unnecessary time out of their work schedule to only receive assistance when the bank is open. Other banks offer a timely phone service, online service, and other means of accessing your account. FSWB lacks the capability to deliver such a service. I have no means of accessing my account without having to take time off of work to visit the local branch in person. So far, I have lost several thousand dollars in work time lost by having to maneuver around the schedule of this bank."
"UPDATE - withdrew all my money and they gave me a counterfeit hundred dollar bill. I’ve now wasted 8 hours and $100 on this worthless bank. I’ve never had a worse banking experience. Customer of 2+ years and I’ve never just had a great interaction with the bank. Employees are alright, the bank itself is an absolute joke. Go anywhere but here. Community Banks Of Colorado has always treated me right."
"I've been a customer with First Southwest Bank for a few months now. Their customer service is excellent! They are quick to answer questions and resolve any concerns I have. In the branch, I'm greeted with some of the most sophisticated representatives who listen with interest, speak with candor, and act with integrity. A huge thank you to Mariana and Swarvosk. I highly recommend the two; very knowledgeable and friendly."
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