Fairfield Inn & Suites by Marriott Denver Southwest/Lakewood

3605 South Wadsworth Boulevard, Lakewood, CO 80235

"Clean but bathroom vent doesn't work well. Smelt musty. Good breakfast. Nice hotel"

"Everyone in the staff was awesome and had exceptional customer service skills. They were very helpful and accommodating during my long stay. Made things go smooth for me and went above and beyond where other hotels seem to fall short and do things that are convenient for them. The hospitality was so refreshing and much appreciated. The rooms were clean and location was good. It is close to a lot of good restaurants and convenience stores."

"I booked a night with this hotel and arrived at 9pm. My room was wrong. We changed rooms to a room on the corner which seemed to be where everyone had their conversations. In addition to this, my wife and I set the AC to 60 and the fan on high to keep the room cool. The AC didn't work and it was hot all through the night. Then to make matters one hundred times worse, after I get out of the shower I was looking through my bag for clothes to wear for the day and I look up to see the hotel room door open. It was a lady with the hotel who had a clipboard. And I am lead to believe she was just going around and checking who was already checked out. My wife and I were not and she opened the door wide as I'm naked digging through my bag. It is not my intentions of getting anyone in trouble, but it's really simple to knock. On top of that, isn't Marriott the Hotel that got in trouble when the Erin Andrews issue happened.? The hotel offered me free points to use toward the cost of my next stay. What next stay? You just walked in on me naked and made me feel uncomfortable. On top of this, the Manager and Marriott Corporate said they would reimburse me, put 50,000 points on my Marriott Bonvoy account, and offer me complimentary amenities at the Ritz-Carlton in Denver where I have a reservation. Still haven't received a refund, the points are useless and barely cover a night, and the Ritz-Carlton said they don't know anything about this. So it's a lot of back and forth and problems when I wasn't the one who walked in my room without knocking and I was naked. Thanks Marriott. Your just knocking it out of the park on terrible customer service."

"Staff was friendly and helpful. Limited parking in the front. We checked in and when entering the room we saw a dirty sock left by previous visitor. There was black hair on the bed. In fairness this could be house keepings hair, but after the sock I was not taking chances. We asked for fresh bedding and staff was very friendly and told us we need to come get it. The rooms were updated but their are no fans in the bathroom. The main area is pleasant and well kept. Breakfast was overpriced ( not included) for quality and food options. Not the worst place I have stayed but not the best either. I would stay again if I could not find anything else in area."

"Awesome hotel! The rooms and lobby are welcoming and spotless. The only thing better than the cleanliness of this property is the amazing staff. Everyone is so welcoming and you can tell that they enjoy working there. We will be back next time we have a Red Rocks show, perfect location. And the pool is a great addition"