Walgreens Pharmacy

"I feel so bad for this pharmacy they get slammed and need a five-star rating."

"Went in today to pick up my inhaler during an asthma attack. I had gotten a notification that my inhaler was ready for pickup. When I got here it was not and I was forced to wait while hardly able to breathe for them to actually fill it."

"The old saying, if I could give it a 0-star rating, I would. There is one guy here who actually provides good customer service. Outside of him, every employee I have ever encountered acts like they do not care about you or their job. I sat on the phone for 30 minutes yesterday waiting to find out if I could pick up my prescription, only for the automated system to hang up on me after it sounded like I was being connected. I then called back and waited for 25 minutes again only to be told they couldn't get in touch with the pharmacy, and I could leave a voicemail and wait for someone to call me back (like that would happen). Since I live somewhat close, I got in the car and drove there to find out that they were closed inside of their operating hours with no warning or decency to let even others in their own company know (hence waiting on their phone system when no one was going to be there to pick up). Today, I go into the store again to avoid the phone debacle again, only to find out that my prescription is on back order and to be explained what backorder means as if I was a child. They cant take the time to update their records online or answer the phone to let their customers know. This pharmacy has had ongoing and multiple issues outside of my rant today that I have been dealing with for 8 years now and I think it is finally time to move on to a new more respectable establishment."

"One time, I called this pharmacy to see if my prescription was ready for pickup. Waited on hold for 40 minutes at home. Got tired of waiting, and walked to the store, still on hold. Waited in line at the pharmacy counter, still on hold. Got to the front of the line and saw that the pharmacy staff had taken all the phones off the hooks and set them on the counter. They weren’t particularly busy and clearly weren’t short staffed. They’d just literally decided not to answer any phone calls that day lol. I guess that would be kind of funny, except this is healthcare and people’s medication we’re talking about. I’m a nurse and it absolutely blows my mind that clowns like this are allowed to work in a field with people’s health on the line. Walgreens are generally pretty terrible, but this location sets an all time low standard. Go literally anywhere else."

"Every time I try to get something filled here it takes me coming into the location psychically because they do not answer the phone in the pharmacy. I just got something called in early on Monday it's 2pm on Tuesday now and after going in for the second time because the prescription randomly went from processing to not processing. I'm told to use the text line and the app but it often shows incorrect information. I'm finally going to just switch pharmacies to one that runs better because I need to be able to get something called in and actually have an idea of when I'll go get it filled and not have to actually wait in line multiple times just to get my prescription filled. If I just waited for my prescription it just would never get filled. I shouldn't have to go in and do this for my prescription."