CVS Pharmacy

"My mom had an antibiotic called into this pharmacy, and luckily we were keeping track of its fill progress bc it said it was Delayed and out of stock and to check back in two days. NOTHING about that makes sense; typically when a person needs an antibiotic it’s an urgent need. After trying to call them and waiting on hold for 40 minutes we decided to drive over. There were NO customers in line. And when we said we tried calling They flat out said, they never answer their phone. We asked what was going on w the prescription and they said it’s not in stock but probably in the back in the boxes and they just haven’t put it away yet. So we asked them to transfer it to the cvs in target in Arvada so we drive there and they instead transferred it to a standalone cvs another 20 minutes away. Keep in mind I’m dragging my sick mother around with me in 0 degree weather. I’m just completely baffled by the people at this pharmacy."

"Major abdominal surgery. I have been waiting on a refill for my prescription for a day and a half. We go and wait in a line for 20 minutes and the prescription is still not ready. If you’re a really and truly in pain, this is not the type of pharmacy. He’s looking out for you. CVS you guys make lots of money. I don’t know why you can’t pay more and hire more people. You are not taking care of people who are sick."

"DON’T GO HERE!!! I wish I could give this place 0 stars. I blame understaffing, not the actual staff members, but save yourself the trouble and find a different pharmacy. They’ll never have your medication in stock, you’ll wait on hold on the phone for hours and get hung up on, you’ll stand in line forever just to find out they don’t have your prescription ready. I switched to Walmart pharmacy after my terrible 2+ year experience with this CVS."

"Terrible customer service! I know you’re understaffed but that’s not our fault. Consider that we are waiting on hold or in line for 30minutes to and hour to even talk to somebody. We’re all frustrated, the least we can do is be kind! UPDATE: Today I just wasted 40 minutes waiting in line to learn that my RX with a text saying it was ready, was not filled due to being understaffed. Maybe better luck tomorrow! Why wouldn’t you hire more people??? You obviously have the volume! I’ll do you all a favor and use another pharmacy since you can’t handle the business! This place is absolutely ridiculous! Please stop being cheap and inconsiderate of your employees and customers!!"

"I made an appointment here to get my flu shot done. Went five minutes before my appointment checked in online instead in the line that said vaccines. Needless to say, I ended up not getting my flu shot done because the pharmacist was absolutely rude foul and horrible. She did not acknowledge me, or communicate with me And it was my turn. She ended up calling somebody else’s name and did not want to give me my flu shot. She didn’t even look at me. She was an older lady with orange hair. I will never return to this place again"