Walgreens

"Employees smart off to customers and argue with them. Was over charged for an item but instead of an apology and a price adjustment, I got an argument from the clerk then the sloppy looking "lead" told me I did not need to be rude. Why don't you check your own attitude and smart mouth?!? Pretty sure customers are the only reason you have a job!"

"My wife and I stopped by this location to pick up some gift cards for the grandchildren. The young lady who helped us at check-out was exceptional. Not only was she very friendly (with a great smile), she was professional in her duties. Her name is Brytani and she is definitely an asset to the business."

"Needs a bike rack! I couldn't find anything to attach my bike to so I rigged it around a telephone pole across the parking lot. Also not very flexible with vaccine scheduling."

"I use a different pharmacy, but sometimes they run out of my medication. I've used this store a few times and I called them to assure the medication I needed was in stock before my doctor sent out another script. The lady answered the phone and refused to give me any information because it is "against the law " I have been on the same prescriptions for 15 years and I have never encountered this. I politely told her that I've never heard that before. She then cut me off, rudely repeated that "it's against the law" I called the other Walgreens and the gentleman that answered immediately answered my question. I know my laws and I know my rights."

"The North Avenue location is understaffed. I usually get an Auto-refill and an alert once my prescription is ready about 1-2 weeks prior to my medication running out. This time I literally had 2 pills left and had to use the Walgreens app to refill. They said they could not process my prescription and told me to Call. When I called they said the pharmacy was temporarily closed. So I had to physically go in and wait in line for 45 minutes to find out why I hadn’t gotten my prescription refilled. They said I needed an updated insurance card, so I give them my new insurance card information which is something I could have easily updated or given over the phone or on their online app (there is no feature to update insurance info there). I spent another hour during my work day to get my medication and when I received it I only had a 30 day supply even though my doctor put an order in for a 90 day supply. According to my insurance they have a deal with Walgreens to only allow a 30 day supply ata time. (I don’t understand this). Unfortunately I will be switching to another prescription refill location because of this."