Comfort Dental North Boulder - Your Trusted Dentist in Boulder

"I would highly recommend this office. The staff were professional and caring. It was very clean and welcoming. The dentist took time to work with me on my specific needs as I have sensitive teeth. I will be coming back here and recommend my family and friends. The people who opened this practice definitely care about oral health and teaching about how to take the best care of your teeth."

"Someone working in the office is super rude. She hung up on me when I needed some important information, I had been a patient for over a year at this location without any major problems, so when she asked for my address over the phone, I politely said the doctors should already have that information, she then immediately hung up on me. I didn't get this information I needed from her until I called back a second time, It wasn't just bizarre it was belligerent and unprofessional. I'm grateful for the help I got here but I'm glad I never have to deal with this person again."

"Patient comfort and satisfaction is not important to this location. Staff was very rude and disrespectful to my daughter when she came in on Jan 29th for a cleaning and check-up. Apparently, she was 5 mins late for the last appointment of the day. She's afraid to go get her teeth filled because of how bad she was treated by the staff. She said that the dental assistant and dentist kept complaining that they didn't want to do this, and it was time to go home. They were very rough and hurt her sensitive gums and teeth while rushing through the appointment. The dental assistant said she doesn't like patients that come late. If they didn't want to see her, they could have easily canceled the appointment instead of treating her like total crap. We were going to be new patients here. now I don't want any of my kids coming there. Do not recommend extremely unprofessional staff. I'll go to the comfort on Arapahoe. This place sucks!!!! They are very lucky that I wasn't there with my daughter for the appointment since she is nineteen. I would have definitely called them out on their unprofessionalism and rude behavior"

"Truly terrible experience - dealt with one of the worst people I've ever encountered before. I called before my appointment, expressing my fear of dentistry and sharing my disability, and was treated like garbage. I tried to cancel my appointment with the gal who was speaking down to me, but she didn't listen, heard only what she wanted to hear. Then left me a rude voicemail telling me it was "imperative" I keep my appointment - even though I'd cancelled - and she was going to "tell" my insurance I was a no show. Then later when I called to try to express how terrible this kind of behavior is, she hung up on me repeatedly, berated me, told me I was a lair, and wouldn't let me talk to anyone else but her - she literally even picked up the phone and used a fake voice one time. I am actually horrified with this kind of behavior from a customer service person and can't imagine that this is okay with the dental professionals who work at this place."

"Oh God, where do I begin? I went to comfort dental for the first time in October of last year for an exam after not going to a dentist in a while. We did X-rays and Dr. Yates told me I needed 6 fillings. Dr. Yates was changing locations so he only worked on my teeth once, and from then on Dr. Pruitt worked on me. After getting these fillings I had problems with my bite pattern being uneven because they did my fillings too high, causing an uneven bite pattern and severe jaw pain. ( They gaslit me and told me this was normal). In addition to that, I had 4/6 fillings crack within mere weeks of having them. I had these fillings redone by this location, and they still continued to crack. I found a dentist office that I liked and we did X-rays and a consult, and they told me my fillings needed to be redone and fixed the fillings that were too high. They unfortunately stopped taking my insurance so I didn’t continue my care them but referred me to a oral surgeon to have my wisdom teeth removed. Shortly after that I had a consult/X-rays done with the oral surgeon (we did not fix my fillings at this facility because they only do oral surgery, but I was still told me these fillings were done poorly and needed to be redone) Recently I went found a new dentist and we did a consult/X-rays and discovered that comfort dental did extensive damage to my teeth. Almost all of my fillings are cracked and done horribly. My dentist was horrified that they would do this to someone. During my consult with comfort dental I took photos of my X-rays before they did any dental work, and I’m so glad I did because I’ve now had multiple dental professionals tell me that from what my original X-rays show, I probably needed 2-3 fillings, not the 6 that they did. My new dentist said they have seen this often where comfort dental will do more fillings than needed and grind down the teeth unnecessarily for technicians to practice. Due to the damage they did, I need crowns on all 6 fillings they did because they ground down my teeth so far and did such horrible fillings they can’t fix the damage. Do not go to comfort dental. They prey on people and will damage your teeth and continuously do unprofessional and low quality work. Edit: my insurance will not cover getting crowns done so I’m stuck with the horrible work they did until my teeth rot enough to have a root canal done for it to be covered. A crown without insurance is $450/tooth. Edit #2: I had 2 of the filling crack and both teeth got infected so now I need a root canal on both teeth. I had to wait until my teeth started getting infected and rotting away for my insurance to finally cover getting the damage they did fixed. This is a never ending nightmare caused by comfort dental."