Taco Bell 7857 Woodmen Center Heights, Colorado Springs, CO 80908

"3rd time placing a mobile order and each time when I arrived they stated they were out of meat. This time i even called ahead to ensure they weren't out of anything. Manager stated they had everything. Arrived to find out they were out of meat again. How the hell does this happen. Do better! Will not be returning!"

"Realistically this probably has a bit to do with the corporate structure but there are other locations that don't seem to have this problem so it falls directly on management. How can you call this fast food when you place an order online 20 minutes in advance, pull up to the drive through and before they ask you anything, after other cars have already blocked you in from behind and say, "It's going to be a 20-25 minute wait."? How does that information help anyone? There's no space to pass anyone to get out of the drive through. And it definitely doesn't help me when I've already paid for my food. So really up to a 45 minute wait. And I have no guarantee that my food hasn't been sitting in a warmer for the last 15 minutes prior to my arrival or under a heat lamp for the remaining 25 minutes. I hope health inspectors show up to this place soon because whatever they're doing can't be safe for consumers unless they're making it to order last minute. What kind of owner allows their money making machine be run like this? If you need to spend more on labor or equipment, do it. Don't be so cheap. If you need to find better managers, invest time and money to get good people who know what they are doing instead of just making me spend my money (which is a renewable resource) and we, as the customers, are forced to unwittingly spend our time which we can't get back. I'll happily wait 45 minutes for food at a nice steakhouse provided I get what I pay for. Not for Taco Hell. You've gotta be kidding me. If things don't change, this place deserves to go out of business and I hope it does. Never eating here again and I hope the people reading this follow suit. The worst part of all of this is that this review I wrote in the time it took two cars to get through the drive through will likely be ignored, none of us will hear back or get anything for our inconvenience and they will probably stay in business cheating their customers Update: when I got the food I stopped to touch it and it was lukewarm. By the time I got home it was ice cold. I want compensation for my time, gas I had to use to stay warm, and money I spent on this sorry excuse for "food" and "service" but I'm guessing they're so cheap and so dishonest that I'll get a big fat nothing. If I could give this location negative 5 stars and my vote would put them out of business, I feel like I would be doing a service to the community. We vote with our dollars and if you like supporting con artists, eat here. Otherwise choose any other taco bell location on the planet but this one."

"The employees I've experienced here are typically quite nice. However, the food is awful 90% of the time. I've had two orders remade here due to incorrect items, missing items, etc and they STILL get the orders wrong. They're always out of something, avocado ranch, red sauce, what have you. It's a wait without or without a line of cars in the drive thru. Not sure what's going on here that a brand new store is so inefficient and unable to produce simple fast food items. Pictured is a quesadilla I had remade and just like the first one it was completely uncut, with zero chicken inside it, unmelted cheese (did it even go under the press?) everything piled in the center and no ingredients in majority of the tortilla. Taco Bell you guys need to get a team out to this store to help get it in order!!"

"DO NOT GO HERE This is the worst mismanagement of a fast food restaurant Ive ever seen, by far, and ive been to some god awful places. They will gauranteed get your order wrong at bare minimum. One of my "favorite" trips there, they ran out of chicken for their special, steak, and TORTILLAS. After I ordered a couple things from the 10% of the menu that was available, they managed to get those wrong and also gave me a 1/3 size power bowl served in a mexican pizza box. They also forgot the hot sauce and drink. This is one of 4 equally bad visits, im done with them now. Other examples of things they can and will mess up: cold food (not as in it went cold, but as in it was never warmed up in the first place), a "chicken strip" for thei chicken strip taco that was burned, the size of a thumb, and had no actual chicken inside (it was just overfried breading), soda that tastes like water, a solid cup of ice with 3 sips of drink, leaving out part of the order altogether, completely ignoring things added or removed from the order (including things you pay extra for), subbing items without asking, miniscule amounts of toppings/ingredients so that your eating basically empty shells or tortillas, terribly rude service (specifically from a gril with a nose ring who sighs, rolls her eyes, slams the window, etc) and more. Everyone here should be fired or maybe a few can be retrained. But the management here is completely absent or incompetent. Do ot go here."