Wendy's 3704 North Academy Boulevard, Colorado Springs, CO 80917

"Dirty dining room, took forever for cashier to take the order and were served cold fries,,so cold that they were shriveled. If you're going to sell a pretzel baconator then you need a pretzel bun. Horrible $50 Wendy's experience. There is hardly anybody here and there is no excuse for this place to be so dirty."

"If you're gonna feed people RAW CHICKEN at least do it with a SMILE"

"Awful place. I know you can’t expect much from a fast food place, but come on! They got a burger wrong, which is no big deal on its own, but it was also cold! Like the bun had just been taken out of the fridge. We went back and asked for a fixed burger and that it be hot, and got another one with a cold bun! I guess that’s standard at this location? Yuck! No wonder this place was completely empty at lunch time on a Saturday."

"Honestly, this is such an easy job, evidenced by the fact I've never had any order in 15 years of eating Wendy's be horribly wrong. And yet somehow this location manages to again and again send burnt food, forgets items, no quality control at all. Not what I would expect from a Wendy's. Not what Wendy's or the franchise owners should expect from a staff. You're wasting your money here if the issues are not addressed."

"DONT GO TO THIS LOCATION! I eat wendys a couple times a week. Theyre comfort food for me and ive only had a bad experience a handful of times. This experience however was 9/10 bad ... First off we ordered a good amount of food. Its was mid day on a sunday and when we pulled up there was 1 person. Who already ordered and was waiting at the pickup window. We sat behind that car for 10 minutes ... 3 other cars proceeding to get behind us. When we finally got to the window they apologized and said were short staffed and are waiting on fresh meat ... wait what? Its lunch time and you werent prepared for the rush? So they told us to pull forward to the parking lot and they would bring our food out. We parked and sat there for 10 more minutes whilst watching the 3 cars behind me get their orders and leave!! I understand they couldve gotten chicken nuggets or chicken sandwiches but that seems unlikely. So i went inside to see what was going on. I walked in and could instantly hear music playing and the ladies in the back talking and laughing having a blast it seemed like. Had we been forgotten? 2 minutes go by and no one acknowledges my existence even though clearly 3 of them side eyed me. Smh Someone finally says hello ill be right with you. Never came up from her station and just hollered at me from the back. When i told her we were waiting on the drive thru food. I heard someone snicker as she told me were working on it. Im thoroughly annoyed at this moment and if i wasnt hypoglycemic i wouldve just asked for a refund and to have a manager call me. Shorthanded was the term she told me at the window. I counted 5 people there. Thats not shorthanded. Thats full lunch staff. I wont be coming here EVER again and i highly recommend a staff overhaul. The blatant disrespect was just too much to handle. Food wasnt even worth it after that."