Jimmy John's,

8410 Wadsworth Blvd I, Arvada, CO 80003, United States

"Second time in a row I've ordered delivery and they haven't gotten a sandwich right yet. First order was for a Big John and received an Italian sub instead. The second time I ordered Country Club and also received the wrong sub. Mix ups are understandable every once in a while, but two in a row is unacceptable. Staff seemed nice when I called and offered to send the correct sub out or offered a refund."

"Ran in for a quick sandwich this Monday early lunch. Ordered only half of a sandwich due the extreme price for the long sandwich. Order was $9.38. I paid with a $20.00 bill and the gal taking my order tried to pressure me into charging my order because my bill was too large. Then my order mysteriously disappeared, I wait and wait while customers who came in after me get their orders. Apparently the receipt had gotten lost, the cashier accused me of taking it which I had not done. Finally get my food. Definitely not freakishly fast or very pleasant this visit. I’ve noticed a huge turnover in the staff at this location. Most have been quite friendly and freakishly fast in the past."

"Jimmy, you need to do better! You need to be VERY specific when ordering here. Apparently saying "I want everything besides tomato and mayo" is transferred into "just lettuce". This is the second time this happened to me. The first time this happened I thought ok, maybe they didn't hear me. Last time I was there I stood there and waited as they painfully added one item at a time on the screen as I listed them off. This time I again made the mistake of ordering "everything" and got none of it. Mind you there was nobody else there besides me. The sandwich maker is literally 2' from the person running the till. I do not speak quietly. The store is setup so the customer can't see them making the sandwich and it was a takeout. So, unfortunately, I was back at the office before I realized it was once again a dry, $14 lettuce meat and cheese sandwich. Of course it's freakishly fast to make a sandwich with only three ingredients. This will be the last time I eat here cause that's now $28 I've wasted on two dry plain sandwiches. I can buy one of those at 7-11 for $4 and get my own free condiments. I give it two stars because at least the bread is soft."