Grease Monkey

"$3000 Oil Change. Improperly installed oil filter resulting in a blow-out on the highway. Corporate (Full Speed Automotive) started a claim from our photos & receipts. Was assigned an adjuster, then another, then, nothing - no follow ups after countless calls and emails. Initially, our car was taken for a diagnosis by Full Speed, but we took the car back after learning they'd started repairs without any notification or consent and sent the car to the dealership to only verify a minimal repair that would clear the error codes - omitting all details having to do with the car losing 85% of its oil at high speed. Here we are 3 months later at a loss close to $3k - 3 weeks without a vehicle, lost wages, towing, both oil changes and a dealership repair bill."

"They are honest and expeditious. They thought I needed new breaks at 1st glance and upon inspection realized I didn't need them. They could have took advantage of me but instead they saved me 100s of dollars. Great honest staff!"

"I can’t even give a star. The worst service ever. Never checks my windshield wiper blades. Which I know needs changing. Never talked to me about cabin air filter. Which I know needs changing. Didn’t talk much about anything besides that I have multiples leaks which I know is not true. I always check for any leaks. I am done with the oil place. Staff doesn’t look like they know what they’re doing."

"It not worth taking my vehicle here. After 6 years as a customer they still charge for services they have not done. All i need is oil change and not faking the oil change. They charge $130 for no oil change. They guys are nuts."

"Do not take your car here. I got an oil change, before a road trip because my usual mechanics couldn't get me in before I left. First indication that something was not right was they didn't change my windshield sticker, or reset the computer. Went here on a recommendation, went on the road and during the drive my check engine light came on and my computer told me there was low oil pressure. I stopped on the highway and sure enough most of the oil had dripped out of my engine. Had to get towed to a gas station and top the oil up myself. The problem was these guys didn't tighten my fuel filter all the way and it was leaking the entire time. Awful, moronic, and incompetent."