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Hampton Inn Denver-International Airport
6290 Tower Road, Denver, Colorado, United States
About the Hampton Inn Denver-International Airport
Hampton Inn Denver-International Airport is a comfortable and convenient lodging option located at 6290 Tower Road in Denver, Colorado, United States. Just minutes away from the Denver International Airport, this hotel offers modern amenities and a welcoming atmosphere for travelers. Guests can enjoy a complimentary hot breakfast, free Wi-Fi, a fitness center, and an indoor pool. The hotel also provides a shuttle service to and from the airport for added convenience. Whether you are in town for business or leisure, Hampton Inn Denver-International Airport is the perfect choice for your stay in Denver.
Photos of Hampton Inn Denver-International Airport
6290 Tower Rd, Denver, CO 80249, United States
Reviews of Hampton Inn Denver-International Airport
"Convenient place to stay about 12 minutes from DIA. The rooms were quiet and I couldn’t hear people in the hallway at night (although I was wearing ear buds playing white noise as the AC/fan/heating unit was too quiet). The front desk clerk was friendly and helpful. The beds are comfortable, if a little on the firm side. The rooms and common areas and clean and in good repair. The airport shuttle starts at 4am and runs every half hour, but you need to reserve your spot ahead of time (I reserved my spot the night before). My experience was the 4am and 4:30am shuttles were both full and my group got the last spots on both shuttles. The shuttle was prompt and was able to get everyone’s luggage packed and we were on our way to the airport in no time. I would stay here again."
"Avoid staying at the Hampton Inn Denver airport. I am a Hilton rewards member, but will no longer stay at a Hilton hotel. I made a refundable reservation directly with the hotel at 10 AM for a one night stay that evening. When my flight was canceled due to snow, I tried to contact the hotel directly to cancel my reservation At around 2 PM that day. I could not get a person on the phone. The website directed me to complete a form stating the reason for the cancellation. I completed the form and received a notice that I had completed the form. I have copies of those notices. I received a bill from the hotel thanking me for staying there. I spent over an hour trying to get the hotel to return my money. I went around and around with their insane customer service, speaking to eight different people, getting looped back into their terrible phone system. The whole system seems designed to get the customer to give up in frustration. One customer service person said that my reservation was not refundable. Other customer service people said it was refundable. It was a totally frustrating experience. And why do I need to complete an online form providing lots of information and the reasons for canceling the reservation when I have a fully refundable reservation to begin with? Stay someplace else."
"We had an evening flight into Denver for a 13-hour layover before getting to CA. We were coming from Florida so knowing that we are so not used to -12 degree weather and only having a limited time to recharge, we confirmed before we booked that they would have a shuttle service that we could depend on getting us to the hotel within a reasonable amount of time. The hotel was very close, so we chose to book. We landed at 10pm and were at the shuttle by 10:30pm. we called and let them know we were waiting, and they said someone would be out to get us in 20 min. We were scared not to be out by the shuttle, and we may miss it, so we waited outside for almost an hour before we had to call again. The young man that answered was very nice and let us know that the woman that initially took our call never sent a shuttle, and her shift was over.. He said he was sending a shuttle.. We did not get into the hotel room until after 1:30 am, and the second shuttle never showed up, so $50 for a cab, the best $50 we spent the whole trip. I also was sick the rest of our vacation and my flight home.. it was horrible, and we will never choose this hotel again!"
"We had just been in a car accident after I was released from the hospital. We needed a room because the weather was poor, we still had 3 hours of driving left and were shaken up from our accident. Brian and Gabby at the front desk were so professional and welcoming. they were compassionate, caring and made a really scary and bad day so much better. Brian took such great care of us and Gabby was a delight. The room was clean, smelled good and was quiet. I recommend this hotel 100 percent. Thank you!"
"I had a terrible experience at the Hampton Inn. When I arrived to check-in, I had to inform the front desk that I hadn't checked in yet. The employee checked the reservation and found that someone else had been checked in under my name. This is a security issue and could have caused problems if the person had caused any damage or incidents in the room. The employee seemed irritated and took a long time to attempt to resolve the issue. He was not empathetic or apologetic about the situation. When I asked if I could be given another room because I needed to leave early the next morning, he responded rudely and told me I needed to have a seat. I called my significant other for help, but the employee refused to speak with him and became even more frustrated. He threatened to deny my reservation and have me kicked off the property. Eventually, the employee booked me a different room, but it was not the type of room I had originally reserved. He did not inform me that the original room was no longer available. I was charged twice for two reservations, even though it was not my fault. This experience left me with a negative impression of Hilton. The only positive experience I had was with the hotel shuttle driver who showed empathy and offered me water. I am concerned about the security issue of someone else being checked in under my name and the lack of professionalism and empathy from the employee. I have two charges on my card at the fault of the employees, no one has reached out or attempted to fix the situation. I hope that Hilton will improve their policies and procedures to prevent this from happening to future guests."
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