Goodwill Store & Donation Center

"I believe that thrift stores play a valuable role in our community by providing affordable goods and supporting charitable causes. While it is understandable that they need to generate revenue to cover their operating costs, I do think it is important for them to strike a balance in their pricing. Donated items should be priced fairly, and customers should not feel pressured to round up their purchases."

"I hadn't been here in awhile, but apparently they have completely taken out the dressing rooms. That would be fine if they wouldn't only return for store credit! Robbing us! Shame on you goodwill. Did you forget who your clientele is?"

"I used to enjoy shopping at goodwill, but now that the dressing rooms are permanently closed I won't be shopping here anymore. I have to try on clothes before I buy them to be sure they fit how I want. Tried buying without trying on and had to return it all (and they only offer store credit) and now I am out that money because I won't buy without trying it on anymore."

"I think it really sucks that they don't have in store dressing rooms any more- ever since Covid when all of the stores had to close them, most of them reopened since. Goodwill, however, decided to permanently leave them closed. They follow that statement with the fact that you can make returns for 7 days following purchase, for store credit only, with original tags&receipt and to the same store location where you made your purchase. Which is in itself one of the worst return policies I've ever heard of. Not to mention if someone happens to have to drive however far or be out of town when they need something, that makes it really inconvenient and time consuming if not impossible. I know if I'm making a purchase I also don't have time to try it on at home, return it within 7 days because I don't have one where I live and don't go by one regularly- if I did then it would basically be like a constant get and return thing anyway, given you're forced into store credit to start the cycle of buying things which you have no way in knowing if will work for you or not. I could go on, but I'll just say there's something about every aspect of their policy that is not consumer friendly and I'm sure it's convenient for them that most people don't go thru all the troubles and just keep the clothing/ other items or get store credit that they never end up using because that's just how it works. Other than that, this specific store is okay sized but strangely doesn't seem to have a good selection in any dept. Just the bare minimum. I won't get started on the pricing that's higher than new items because they don't have the perfect model to go by and there's alot that goes into pricing plus they're the one thrift store that doesn't waste very much because of the so many different things they do like recycling, online sales and outlet stores, etc. So most items get sold at some point. The guy at checkout was really nice though and the store was fairly clean, given that it's full of used items and has alot of traffic. The restrooms were clean and well stocked and they have alot of parking right in front."

"Very clean store and well organized. One of the nicest goodwills that I have been in and I have been in many across many states. Very nice. Great job."