AutoZone Auto Parts

"WARNING about this store! Do not put your hand in your coat pocket. At 11:35 AM today December 12 2023 I took what turned out to be a very poor quality photo of a pair of gloves I was interested in. As I walked down the aisle I heard a woman's voice behind me asking if I needed any help finding anything. I turned around and responded "No I'm just browsing". The woman then asked "What is in your pocket?" She surprised me and I responded with a startled "What". She pointed at my pocket and said "I saw you put something in your pocket". I reached in the pocket she was pointing at and pulled out the item as I said "This is called a cellphone". I then pulled out from my other pocket the $90 in AutoZone gift cards I was planning on spending. I was upset by this employees actions and could no longer complete my shopping at that store. As I left I told the employee I would not spend my money at that store and she responded "She was just doing her job". Unfortunately I still have $90 in AutoZone gift cards to use but never want to shop at any AutoZone again after today's experience."

"I started off with someone that unfortunately did not know how to assist me, then the place got busy, but then I was assisted by a gentlemen named Sharp who helped fix my A/C. He went above and beyond to make sure I had the tools and let me borrow those that I lacked. Despite the fact that they got busy they we're still able to assist me with my stressful at the time fix. So easily would recommended coming here."

"I had a great customer experience with Sharp. He was very polite and helped me replace my dead battery. Thank you, Sharp, for helping get in and out with a new battery."

"I’ve come to this location several times now + happen to get the same employee. Her name is Stephanie + she is just Awesome!!!! She is very knowledgeable about all the products + has great advice!!! I needed a new battery + she offered to install it. It was a hassle getting the old one out + the new one to fit + make sure the contact was just right, because it was real loose. She went above + beyond to make sure it was snug + tight + will not be coming loose. She has been amazing every time I come in, making sure I know my options + the outcome of each!!! Just a fantastic person + employee. AutoZone is lucky to have her!!!!!"