Quick Lane at Freeway Ford

"We were in need of warranty work while visiting Denver. Finding a trusted shop can be difficult when you are not local and are unfamiliar with options in the area. Keith, the Quick Lane service manager, handled our situation quickly and efficiently."

"Quick lane change my transmission fluid and antifreeze and completed the task in less time that day said it would take. However, the issue I have is that for four or five days after the service I could smell burning oil or fluid like when you accidentally spilled some on the engine. I checked under the hood finally because it wasn’t going away and discovered the quick lane left the transmission fluid dipstick sticking out two or 3 inches and this allowed some fluid to spray out and onto the engine resulting in the smell. This is the reason for the only three stars, I think in their hurry, they left that out, poor attention to detail."

"The temperature in Denver dipped to -10*F. My diesel filters froze up. I guess one of them separates the water from the diesel. You’re supposed to change diesel filters at 25,000 miles but I didn’t know till my truck gave me a low fuel pressure warning. I didn’t even call this place I just showed up right when they opened and asked them if they could get me in. They got me in pretty quick. The guy told me to expect it to take 1.5 hours because I had them do an oil change and both diesel filter changes. He was done in an hour maybe a little less. Truck hasn’t had light on since and it’s been 4 days."

"If i could give it 0 stars i would. I had them do a simple oil change before a trip to New Mexico, on a 2022 Ford Transit, and it has to go in the shop for the third time, for mistakes they made. Issue 1: The rotated the tires but didn't balance them or adjust the PSI, so i had to take it to discount tire to get it fixed. Issue 2: After they changed the oil, the van lost power and my milage dropped by almost 4mpg, so I took it back to them and they checked it for codes and told me it was just bad gas. They had over filled the oil by at least 3 qts (drained 9qts out when i got back from New Mexico 1,500 miles later), which damaged the MAP sensors, spark plugs, and catalytic converters. I'm working with FordPro to get reimbursed for the damages but the dealership won't responded to FordPro. Issue 3: Just found out they also filled my windshield washer fluid with blue +32F fluid. In the recent cold snap it froze, i drained all the blue fluid out, but now my wipers keep going into Limp Mode."

"Not bad. Not particularly fast. Typical high price for a shop affiliated with a dealership. You’ll pay more for the Ford expertise, so I’d recommend for an annual inspection and unknown issues. If you need repair on something you know, or routine maintenance, take it somewhere cheaper"