NAPA Auto Parts 5555 South Broadway, Littleton, CO 80121

"Anytime i need parts for one of my classic cars this NAPA store on Broadway is the first place I go. Over the years they seemed to always be able to track down the parts I need locally. But if for some reason they can't get it I'll search for it online. The staff has always been great I've gotten so many parts for my classic cars the staff knows me when I come in"

"Yesterday I came in to get oil and an oil filter for my cars routine oil change, I checked out just fine the guy asked me for my make and model and then fetched the filter. wasn't too bad of an experience at first. I then went home to begin my oil change, when I noticed that my oil filter I took from my car was slightly different then the one I received from the parts guy. So, just to be sure I went back to this location to double check with the same part guy I bought my oil filter from, he said they were the exact same thread size, but the new one was just "squatted". I then went home again to finish what I had started. I finish up the oil change and I then began to start my car when I heard a thunk and gushing noises. I later found out the oil filter was shot off because it was the wrong oil filter. which could've destroyed the thread on my engine, but luckily didn't. I then returned back to Napa and received new oil and the actual right filter for free. but, I don't believe this was worth it for one salesman's pure laziness. The salesmen of course had gone home early before I got there. but the supervisor was there and was a nice guy. Long story short, if you value your time, money, and especially your car, just go to O'Reilly's, or even a different Napa, because the parts guys here aren't the brightest."

"Tried to return a $23.00 fuel pump that literally lasted minutes, and was told exchange only? What ever happened to customer satisfaction?"

"I am so unbelievably frustrated. Last week I had purchased 4 spark plugs and 4 spark plug wires for my Mazda3. I am now having my mobile mechanic install my brand new spark plugs and come to find out that my 4 pack only had 3 in the box! I called to ask if there was a delivery option or if I could come in after buying new parts from a different place for reimbursement, the man on the phone was rude and had attitude with me saying there was nothing he can do for me. So I am stranded in Aurora with no way of getting another spark plug and no reimbursement for the huge inconvenience. CROOKS! Never shopping here again"

"Don’t roll here if you’re looking for decent pricing. Over $30 for a box of nitrile gloves. Double the price of anywhere else. First and last time shopping here."