Big Brand Tire & Service 8070 Sheridan Boulevard, Arvada, CO 80003

"I called because their prices online were unbeatable anywhere else for brand new tires. Alex was literally waiting outside as I pulled up, met me at my car and took care of my vehicle within an hour. I’ll be back for any services I need, thank you Alex."

"This place seems super scammy! I take my brand new car(2024) there after I hit a pothole on the highway and one of the tires has a bulge in the sidewall. The guy comes out and measures all my tires then we go inside and he tells me that because I have awd he's required to replace all the tires and can't do just one. He wants to charge me almost 1200$ for some tire brand I've never heard of and is also charging a tire disposal fee for my three other tires that are barely used and still have the nipples on the sides. Anyways I took my car to the dealer and they told me I was fine with just changing the tire that was damaged since the rest were still new like I had originally thought was the case"

"Great shop! I had a flat that was very similar to one on my other rear tire in November. I was definitely thinking worst case my shocks are bad and it was eating up my tires. Gage was thorough and lovely in letting me know that while I may have bad luck, my suspension is solid! Just a series of everyday road shrapnel… Thank you!"

"I was able to get in and get out quickly at drop off. When they were done, they called and got me back on the road just as fast. At no time was I pressured to pay for additional services I didn't need or wasn't looking for. Overall, my first experience was positive and Ill be returning in the future. UPDATE: Sadly, I am no longer recommending this place. I had a nail in my tire and dropped my car off on a Sunday. By Tuesday afternoon I had not heard a peep about the status of my car. I gave them a call mid-day and was told they were unable to patch the tire and could not find a replacement. I asked if there was anything they could do for me and was told "go back to the place where you bought the tire originally." I honestly could not believe a place with "Tire" in the name would not offer to sell me a replacement tire of some kind. The customer service at this business had been slipping since they new owners took over, but this was a bridge too far for me. I paid for an Uber and went to pick up my car. When I got there, the office staff had lost my key. Unbelievably, one of the worker was arguing with another worker about losing my key. I've never seen anything like it. Poor customer service, a total lack of communication, and pushing my car and it's issues off onto a competitor are pretty bad. Misplacing my key? That's a bridge too far. I took my car to Goodyear less than 3 miles away. They told me the tire I had was discontinued, but provided me with a cost effective replacement. The work was done in less than 2 hours. 2.5 days or 2 hours? I realize one tire isn't a big sale, but I'd given Big Brand Tire & Service $700 two weeks ago for some other work. These guys lost my business forever today."

"This place was exceptional from the moment I walked in the door until I drove away. I am amazed with the customer service and the speedy service. Oscar and crew were outstanding at explaining every detail to me and staying in communication with me during this process. I feel confident in my new friends at Big Brand Tites and will recommend them to family friends and colleagues."