Morehart Murphy Subaru

"I brought my new Subaru in because the dash lights and flat screen went dark twice while driving at night. Huge safety issue! Jeff was my service technician who could not find the root of the issue but did a computer health check and when he turned the car over to me was able to witness the lights going dark on their own. He said he would have Dustin call me to go over all of the lighting feature settings to see if that would alleviate the issue. However, one week later, I have not heard from Dustin. My biggest disappointment is in the management. Manager Aaron called me after I dropped the car off the day after Jeff looked at it. Aaron rudely demanded that I come and pick my car back up without giving it any attention. He was not simply devoid of any empathy for the safety issue I had experienced, but I actually felt as if he was challenging my veracity in reporting the issue. Or, they are trying to avoid dealing with the issue until the warranty runs out?"

"This was the easiest, fastest, friendliest, and non pressured car buying experience I have ever had. My interaction with every member of this team was top notch! Special thanks to Hank for working around my crazy schedule and coming in on his day off, Dusti & his crew for making my car shine, and Nikki for being an absolute gem through the paperwork process! You all are a fabulous team!"

"We are new to town. Hank helped us, he was really nice, we were even honored to meet the owner Jim! We had an appointment, and our experience was awesome from start to finish. Really fast transaction and had the car we were looking for. Thanks Morehart Murphy Subaru!! We will be back for service and accessories!"

"I drove more than 400 miles round trip to purchase from Morehart Murphy because of the friendliness and helpfulness of the staff. It started with Dean, the internet sales manager. He was far more helpful than some folks at another Subaru dealer in New Mexico had been, and he since I was having trouble finding the vehicle I wanted, he was the first to suggest ordering one. I worked with Herman to put together the Forester that I wanted, and he placed the order quickly. He was awesome throughout the process, and the vehicle arrived much sooner than we'd anticipated. When I went to Morehart Murphy to pick up my Forester, the friendliness and awesomeness of the staff continued, and Jim Morehart even came out to introduce himself to my wife and me. Herman made sure everything was set and the process was fast and easy. Nickie made the paperwork process super easy. I can't say enough good things about this dealership and the people there. I’ll be back, and I’d encourage anyone to buy from here."

"Why would anyone drive 3.5hrs to buy a car when there are 3 dealerships 40 minutes or less away?? Customer Service & a great price. Dean Schmidt the Internet Manager did a great job of getting us all the information we needed to find the car we wanted. He was able to find the exact car the wife wanted before it was even delivered to store. Subaru “Hank” (Never got his last name) closed the deal for us. Had the car checked out & detailed before we arrived. Gave the wife plenty of his time helping her understand the ins & outs of the new car. He made the hand off very smooth. We were very happy with Hanks customer service skills. Below is Hank giving instructions."