O'Reilly Auto Parts

"I went and picked up a man friend, so I wouldn’t be taken advantage of when I went in to the store. I was amazed by the hospitality and wonderful people who worked there. They were willing to help in every way! I must say I didn’t need the man, thank you for being so wonderful in every way that was so appreciated"

"O'Reilly Auto Parts Farmington, NM # 2797 Made a visit to this store at 11:25 am and the open sign was off my husband and I enter the building and the two gentlemen working this day refused to provide any type of service to us and stated that it’s Christmas Eve and we don’t want to do anything or sell u anything and pretty much sent us on our way. This is very unprofessional of them why are u even working if your not going to do your job that’s what your paid for to help and service people not make them angry and run them out the door. Rude staff. Unprofessional. Bad service"

"Hello Management Team, I want to inform you of the outstanding service I received at your store #2797 on Sunday May 14, 2023. I was coming from Salt Lake, Utah, and suddenly my headlights shifted, and I was not able to see the road clearly. I saw your store and immediately pulled over and noticed one of your team members emptying the exterior trash. I asked if the store was still open. He said yes. I asked if he could help me, and he immediately responded and started walking to my vehicle as I explained what my concern was. Your team member Shavonne, forgive me if not spelled correctly, looked at my lights noticed the clamp was not on properly, and adjusted my lights. I then was able to see and drive safely to my destination. Shavonne’s service was critical for my safety and the safety of others on the road. Thank you for acknowledging your team member for me. Kindly,"

"Took a starter in for testing and the parts counter person doing the testing told me it was a bad starter, but when I went across the road at AutoZone they tested and said it was a good starter. I felt cheated by O'Reilly's and am hesitant to continue to be a customer. Worst part is I've been a long time customer and wonder how many they cheated me even with their lifetime warranty that I was denied after paying the premium price for the parts I bought."

"Always a good place to drop in if needing some quick stuff. Usually come here for oil, filters, and if needing a typical bulb on my non-upgraded vehicles. Typically they've got a sale going on for something useful. Friendly staff. No complaints here!"