Starbucks

"The young girl making the drinks was busy flirting with another co-worker and apparently wasn't able to multi task. Ordered 2 drinks and paid a pretty price for 2 cups full of milk and cream. When I mentioned the amount of milk I was told "that's how it's made" we order these drinks DAILY (don't judge lol) so I know how they are made. Very disappointing and I will NEVER return to this location."

"Submitted a mobile order before arriving at the drive thru line. Told them I had a mobile order to pick up and they got sassy with me. I only did it to help, thinking I was doing them a favor that way. Then, at the window they told me to allow the stated time on the mobile order next time. However, I submitted the order at 7:27am and picked it up at the window at 7:38am, and the app said pick up estimated at 7:39, so being a minute early I could do without the attitude. Especially considering I left a tip."

"Well walked in today around 7:49am greeted employee with a good morning and got a flat “hey” when my order came up the other employee gave me the same flat tone ! Please if you don’t like your job find a better one. Definitely won’t be back there —-I don’t usually pull the race card but they sure was friendly with a different customer till I arrived ! Crazy thing is I still tipped them !"

"This is a full service Starbucks within Hy-Vee, but heads up that they don't have rewards functionality. Service is good and they are friendly staff!"

"Terrible customer service, morning help needs to learn to take orders better, drinks weren't even full when I got them. I have never had a terrible experience at Starbucks until I went to this location."