Starbucks,

909 Locust St, Des Moines, IA 50309, United States

"Terrible Starbucks. I was there for a little over an hour to do some work tonight. An hour and 15 minutes before close and they turn the heat off to prevent customers from lingering. Then, at five minutes til close, I pack up my things and pick up my empty tea from my table, and not seeing a trash receptacle, place it on the counter in front of two young baristas who were busy talking about "inappropriate ages" to be friends with someone and eating pastries ... I say, "I'm just going to put this here" as I smile and walk out, and a barista snaps, "Is that empty??" I reply, "Uh, 90 percent empty," and she says, "Oh, there's a trash can over there," as she points to a receptacle that wasn't there 30 minutes ago because someone was mopping. As a long-time service industry worker myself, I was pretty surprised to see and hear this, so I say, "So you want me to throw it out?" She replies, "Uh-huh," as she covers her mouth while crumbs from the pastry she was stuffing her face with literally fall out of her mouth. I'm not sure what I was more surprised by: The failure to help a customer with the most basic of job duties (busing tables when I didn't see a trash can, but no problem, I'll help you out) or the total lack of basic manners. I thought the corporately owned Starbucks were supposed to be the well run ones."

"I bought a vanilla latte and paid with a 5 and a 2 dollar bill. The lady behind the counter yells do we take 2 dollar bills. I still left a tip for my lukewarm coffee not impressed at all"

"Food was so good. Bacon egg and cheese sandwich with a pink drink and mocha cold foam cream on top powered me up for super long. Service and atmosphere were 4 because. The drive through line kinda made it hard to park and the service took a few minutes then normal. But overall 9/10"

"Great place to sit back and enjoy a cup of coffee and bagel. The employees are nice great customer service."

"No one greets you when you enter (like most of the other Starbucks). Stood at the counter several minutes (as the Barista took several minutes putting his apron on). Not a very friendly atmosphere . I only went to this one, because my closest Starbucks is usually out of something (usually what I want). On a good note, the architecture is beautiful (my drink was "okay")"