NAPA Auto Parts - Hewitt's Service Center 302 South Monroe Street, Monroe, IA 50170

"Had a blow out on my dually truck on I80, service tech was great & had me back on the road fast."

"Ok this is gonna hurt... I wouldn't have my tires serviced there but if you are looking to buy tires, they have the LOWEST prices I can find! Just tell them what brand and size and they can get it to you cheaper than a tire center or even the internet."

"Amazing people work here. We broke down outside of Monroe today. They came and loaded my SUV and brought it all the way back to Ottumwa for me on a Saturday afternoon. Very nice, friendly people who care about customer service!! Thank you so much for taking care of my family!"

"You will find cheap tires here. You will not find great service. My most recent experience included hearing one of the tire techs say that he could get by with not balancing the tire perfectly because it was the back tire. Half way through changing each tire the tech would spend 10 minutes on his phone or stop wand eat a snack or leave to work on something else. It took 2 hours to install 4 tires with two tire techs. Do not expect stellar service or speed."

"Had a late night tire snafu and needed a tow. Road side assistance wasn’t helpful and couldn’t find anyone to tow us. Hewitt was there at 9 pm on a Sunday to facilitate our key drop off, picked up our car the next day, and completed our repairs at a fair and reasonable price. Excellent service."