Bernard Automotive

"This place is the worse. They sell junk cars. Bought a car there and in about 2-3 weeks engine noise. He wouldn’t stand behind it. Heard from several mechanics in the area and they recommend never doing business with them again. Also I heard from someone they get cars running just long enough to get them out of the door."

"Went there in February to buy a car. I’m from Bernard and most everyone is great in Bernard but Tyler was not. When we were there we had great customer service. I picked out a car and it drove great during test drive. After I spent $5500 to purchase it, I had it for 2 hours. Then on my way to Dubuque the engine died. I asked him for a refund and he said no but said he would make it right. He didn’t. He waited 2 weeks to come get the thing then it took him another week to tell me what I already knew from my dad who is also a mechanic that the motor was shot. Would not let me return the vehicle or gave me money money back at all. He tried to charge me $2500 for a whole new motor! Not counting labor. Then when I said no and I wanted my car back his partner had the audacity to hand me a BILL for labor and diagnostics even though we told him what was wrong already. He said we didn’t owe anything due to the situation but this was ridiculous. He also wrote down that I only spent $1000 on the car instead of the $5500 that I handed him and had witnesses see me hand him. He’s a scam artist!! DO NOT GO HERE!!!"

"Bought a nice reliable car from Bernard Auto for a good price a few years back. I continue to take my vehicle there for repairs. Garrett & Tyler have helped me out in multiple sticky situations and are always very transparent and helpful in terms of part options and prices!"

"I’ve bought a few cars from the guys at Bernard automotive and I have been extremely satisfied with my purchases. Anytime you buy a used car there is a chance something could go wrong with it and that’s simply because they’re older and things wear out over time and that’s something I fully accept when I bought my cars. My favorite part about Bernard Automotive is their willingness to help diagnose and fix whatever problems have arisen with my vehicles, and they’re always very reasonable with their quotes to fix those things. Even a few weeks after I bought my forester the fuel pump went out and they replaced it free of charge which was totally unexpected. Garrett and Tyler are great guys and I will continue to purchase cars from them with confidence!"

"Tyler and Garrett sold me an equinox 2.5 years ago. I've never had an issue with it. When a problem occurred to it over a year later, I called them and they were able to order parts and fix it within a few days. They've sold my dad a truck and a car also. I highly recommend going to them if you want a GOOD quality used car."