Scooter's Coffee 11901 Fort Street, Omaha, NE 68164

"It’s beyond frustrating we have had quite a few issues where we have called on them for several months where we are told “we’ll send you a gift card in the mail” and have gotten nothing. That is NOT okay. We are regulars. I’ve tried to go to the online portion of reporting with no response back so maybe leaving a bad review will reach out to someone to help. Now don’t get me wrong, we let LOTS go but when we are missing things we pay for (extra shot), muffin being soggy, and then their blended coffees not being blinded completely so you have ice chunks, there are some issues… We are regulars as we go at the very least twice a day. Clearly we aren’t valued so maybe Dunkin or Starbucks deserves our patronage instead?"

"One of the workers left to give a dog treat to a parked car and didn't return for 5 minutes or so while there was a line of 7 cars. Then they gave me the wrong coffee and forgot the hot sauce for my burrito."

"Very random as far as quality of service and consistency of the drinks go at the 120th Fort location. Sometimes good Sometimes bad. I would say if you don't see more than one car in the employee parking lot and there is a line in the drive through you are probably better off just going to a different location which isn't a big deal becuase they are everywhere."

"We ordered two smoothies, one wild berry, and one strawberry banana. Both of them had large chunks of ice so we went back and had them remake them. The large chunks of ice were gone but the smoothies were very, very bland. You couldn’t even tell which flavor they were."

"I paid for an extra shoot and my drink just tasted like almond milk. I also bought a breakfast sandwich and paid $3.69 and this thing was so tiny. The price needs to match the size of your food Scooters. This is a rip off and the gals answer when asked for a refund, she said she doesn't now how to do a refund. This was my mistake for trying to change it up from my normal coffee at Dunkin."