Ware Appliance 405 Southwest 3rd Street, Ankeny, IA 50023

"Had a great buying experience here. Installation team was outstanding. Recently had a service need on an appliance. The technician was very knowledgeable, professional, and represented us well to the manufacturer. Even though out of warranty John was able to get the manufacturer to send a replacement part fast and free to us! This is definitely a local business I am proud to support and buy from!"

"We called Monday, March 14, 2022 to schedule an appointment to have someone repair our washing machine. We were told to leave a message and they would return our call.. As of Friday, March 18, 2022, we still have not received a call back from Ware Appliance. What excellent customer service!"

"I scheduled with Ware appliance because I wanted to support a local small business. The repair man arrived on time. He asked what issues we were having. I explained what the issue was. He told me not to waste my money repairing it just buy a new washer. Told me all about the options they offer . He never looked at my washer. Never even walked into my laundry room. Stood in the entry way and charged me $80. For what!!! Never again. I will not buy from them nor will I ever call for service."

"We purchased a built in microwave to replace our old one and my husband measured the space before we went and bought it. We did not know that door of the new microwave was larger and would not open when they went to install it. The guys who came tried really hard to get it in and were here longer than they were suppose to be at our house. My husband called to see if they had anyone they recommended to help fix the space and they said they did not. They said they would come back out and put it in, once we had the space fixed. When I called to schedule it, the owner told me we would be charged a 2nd install fee as they were here too long the 1st time. They were not very friendly and helpful and we will not be buying any other appliance from them any time soon."

"When our 48 inch side by side broke we looked at the Ware Appliance website to see if they carried this type of refrigerator. We like to keep as much of our purchases local if possible. From the first trip into the store, to the installation, the customer service was top notch. These type of refrigerators are not as easy to transport and install, but the 4 men at our home worked hard and did a great job. Thank you Ware Appliance! We will be reminding friends and family that we have such a great store here in Ankeny and you don't need to shop at big box stores."