CVS Pharmacy,

104 East 1st Street, Ankeny, IA 50021

"Visited Saturday November 11 with relatives from out of the country. Asked a young man why shelves were so empty. He told us their truck came in on Friday. I asked "and you've sold out already?" His comment " someone needs to put it out". His next comment was " if you speak nicer to me I will speak nicer to you" Needless to say our group of 5 walked out without buying anything and we won't return."

"I filled two prescriptions at the same time - one for each of my children. They have the exact same prescription - an inhaler that they use as needed. One inhaler we received expires 4/2024 and the other one expires 2/2026! Same prescriptions filled at the same time and the expiration dates are drastically different. This is important to me because my kids never use them up before they expire. I called back up to the store and they REFUSE to exchange the one that will expired in 8 months for a different one that will expire later. It’s still in the UNOPENED, SEALED box, but they won’t exchange it for one that won’t expire so quickly. And yes, they CAN do this because it’s happened before believe it or not! The first time this happened, I was only filling one of their prescriptions and after consulting my doctor, a new inhaler should last AT LEAST one year. They did take that one back and give me one that didn’t expire so quickly. That’s the only reason I went with them again - because they made it right that time. Apparently their customer service has gone even more downhill because they won’t make it right this time. It’s terrible they’re taking advantage of people by giving out medication this will expire before it should. I will never give them my business again."

"Gary is a gem at this store. You got questions? He’s got answers and recommendations. You want to maximize your savings on purchases? Gary’s got the know how on that too. He makes every trip into this store an absolute pleasure."

"Do you not own a vacuum? Such a dirty looking place. The pharmacy staff are friendly enough, but the whole place needs an overhaul."

"Multiple front store employees have criminal history. Pharmacy pretty chill tho."