Chas W. Goering Plumbing, Heating, and Cooling 3710 Southeast Capitol Circle, Grimes, IA 50111

"They were quick to address our plumbing issues. Kevin and his team were great at communicating throughout the repairs; they were courteous and kept the job site tidy."

"When you have a plumbing problem you can always count on somebody coming within a very reasonable amount of time to repair or replace whatever needs attention. Always courteous and helpful. I have used their services for over 6 years and have always been pleased."

"GOERING TO THE RESCUE!!! CALL THEM IF YOU NEED PLUMBING WORK DONE, YOU DON'T BE DISAPPOINTED. I had a sewer line break to my septic tank in the dead of winter. I had originally called another company who fell short when it came to the issue, they did not do what they said they would do causing further issues and more expense but then they washed their hands of it because they had 4 employees quit on the same day; therefore they had no way to fix the problem. I called several other companies who gave me a bid and had even called one of them to get on their schedule. When they day came for them to do the work, they didn't show up. I called numerous times but never got a return call. After a conversation with a girlfriend who informed me knew someone that could probably help and would give him my number; that someone was Kevin Goering. He called me the next day, came to my house that same day, gave me a price and told me it would be 7-10 days before they could get to it. By this time it had already been a over month so 7-10 more days wasn't going to make a difference; just inconvenienced a little longer. As luck would have it they were able to get there in 4 days since they had gotten all their other jobs done sooner than expected. They showed up with a backhoe to dig a new trench, put in new sewer line with cleanouts, something I didn't have before, and got the job completed that day. What a HUGE relief; my life was able to get back to normal. I will call Goering Plumbing for all my plumbing needs going forward and no one else. They did a great job in a very timely manner. They were all very friendly and easy to talk to and work with. Goering Plumbing has been around for decades and it's apparent they know what they are doing. You should call them too."

"They worked with our warranty company so that was what brought them to us. They communicated well and were professional. We are grateful for the quick repair to get our furnace back up and running smooth!"

"April 2022, Goering was assigned to fix our air conditioner heat pump unit thru a home warranty company, where the policy came with the house purchase. They came first time, fixed it and it broke again. Same claim, same technician came a second time to fix. They said to get the AC to run, they had to bypass the breaker. This time the technician practically ran from the house to his van to take off. Two weeks later when the weather heated up, turned on the AC to have it trip the breaker and turn off. Same claim, same company had to replace the AC unit this time. The warranty company and Goering did not work with us on a replacement and we were given the most inefficient model. The front desk lady was rude and unhelpful. I had to call the warranty company to get a time scheduled for th AC unit to be put in as the communication from Goering is so poor. I asked how much warranty work Goering does for their business and it was significantly high. They warranty company does not care if you are rude to the client, as the client is not Goerings client. October 2023, find out when we had Golden Rule over that the heat pump AC unit that Goering put in was never hooked up to the heat pump unit indoor. Again, poor service and poor communication. we could have made another warranty claim for the heat pump unit inside if the technician knew what he was doing."