Toyota of Des Moines Service Center 1650 Southeast 37th Street, Grimes, IA 50111

"My experience with them as they always did the right thing and took care of me, for that i will always be a loyal customer."

"Attempted to schedule service on dealership website. Website was missing the oil change service option. Used the online chat to help with scheduling the oil change. The representative was apparently confused and chatted that someone would be in contact via phone. Received a call from the sales manager to review options to purchase a vehicle. Explained that we just need an oil change. Referred us to call service. Lol just forget it."

"Poor service. People answering the phone are not well trained. She wasn't able to transfer my call to the service area. It's difficult to get an appointment for an oil change. Not open on the weekends. Going elsewhere."

"I can’t believe I paid this vehicle almost 86,000 I just had first service done look at the pictures"

"Can’t put this any better…… had the wife and kid take our Toyota FJ Cruiser in for a alignment and they do half the job but wanted to charge for the full job…. Then they proceeded to strip my control arm nuts and say there broken or seized ….. THEY ARE THE ONLY ONES THAT HAVE DONE MY ALIGNMENT THEY SHOULD OF PUT ANTI-SEIZE ON THEM BUT DIDNT ….. it’s a joke it has went downhill quick I will not be back that’s pathetic"