Lillian's Flowers

"My husband bought me what I thought was a really nice bouquet and hand-delivered it to me after pick up this Valentine’s Day. Fllwers Started dying by the end of my shift. I’ve never googled how long a bouquet of flowers should last, but I did. It has continued to die at a very fast rate in my home. So I called today. A woman answered the phone and snapped “ I don’t believe it” repeatedly. I told her I would be happy to bring it in today to show her. She said “I knew it was gonna be a problem after talking to your husband” and snarled in a mocking tone “he asked for the biggest bouquet”. I was pretty silent and calm the entire call. I was taken off guard by her rudeness. She said she closed at 12 I called her at 11. I’m about two minutes away. I would love to bring it in but she declined and snapped “bring it in on Monday.” I wasn’t planning to leave a review. That’s why I called her. I would’ve gladly accepted a different bouquet or a plant if possible or even a store credit. Do not go here! I can’t imagine if someone had a special event and something went wrong and then they had to talk to that lady. I felt that I had to warn people. This was more than her just having a bad day. She offered to refund his money. That was not my original intent but we’ll see if she does and I will update my review. Update: I went in to return the flowers as she requested. I was met by an old lady I assume who was the same one that I talked to over the phone. I told her I was the one who called and I’m here to return the bouquet she requested. She immediately started yelling at me and followed me out to my car yelling at me. I had to stop and tell her that I was going to record her yelling at me. She refused to refund the money stating that I had “frozen”the flowers,that she “hates UNMC because they are taking over her neighborhood“, she talked to her lawyer, she had never had a single complaint besides me. And all kinds of other random and nasty statements. However, it has been a very awkward process to complain about fresh flowers. That’s how bad they truly were. I would not have gone in if she had not requested it.I think she just wanted me to come in so she could yell at me again. I left the rotten bouquet with her. Do not go here. This lady is not right for the service business and the flowers were absolutely awful. Pictures for reference. The last one is a video of the bouquet sitting on their counter to prove that I did bring it back at her request."

"I called in same day for a floral arrangement. I was given a choice of delivery or pickup. There are no photos on the site but you can tell by the picture she is an expert in the field!! I encourage you all to support her store! She has cards available for every reason!!! Which adds such a special touch to the occasion. I normally make my own bouquets but I fully trust her to go above and beyond. Go ahead and save yourself and support her business!!! I’ll definitely be back!"

"It was a fun experience! I ordered flowers for next day delivery to my daughter. I told them how much I wanted to spend and they said we will make a beautiful arrangement. The flowers/arrangement they sent were indeed, beautiful and delivered on time. Certainly will give them my future business."

"There is no website. I searched them on Google and called them. A lady picked up the phone and I told her that I need flowers for my mother as she is coming to visit me and she asked for my preferences and did this beautiful arrangement. These are for 42$ and I'm in love with them. Absolutely. Highly recommended."

"Absolutely amazing and stunning results!! Much more affordable than anywhere I have found and she's such a sweet person to work with!! Definately will be recommending her to everyone I know!! All I did was call her and tell her what I needed the flowers for and you can see her passion in every bouquet!! She blew it out of the park I'm so beyond impressed! Definately will be using her services for any of my flower needs! 100% recommend! Freshest flowers I've ever seen as well! Not even a wilting one! Which is something I dealt with no matter where I went, there was always a bad one in the bunch, with hers none!"