Chapel Ridge West

"I lived at Chapel Ridge West for 10 years. For the most part it was a decent place to live. The worst management was during the years other reviews mentioned. Luckily, the last year I lived there they got a proper maintenance guy and a new manager. Issues: Had to go without working air conditioning for a summer (Angel) Had sent in about 7 noise complaints from a neighbor (Angel) Unanswered phone calls and no return calls from voicemail (Angel) Domestic abuse in a neighboring apartment I had to call the cops on (Angel) It's really hard for me to read these reviews and say cut the apartment manager some slack when this kind of stuff was going on. New manager: Got me a new air conditioner within 2-3 days of being notified of the problem. Handled the noise complaint from the tenant and heard no more noise from that unit again. After 10 years, was able to get partial deposit back. They say you get what you pay for, when it comes to Chapel Ridge West all I can say is it really depends on management. What I wish I would have done is start escalating the poor management to the Conlin supervisor and/or contacted Conlin directly which is always an option and I would encourage anyone with issues to utilize. I would rate this 1 star if new management hadn't taken over."

"I've been here a year and haven't had any issues with angel, the management or maintenance. Any concerns I have with the apartment, they always handle them in a timely manner. As far as angel and all the bad reviews, I think people should cut her some slack, it takes alot to run several properties for 1 and 2 she can't control her tentants disturbing habits. If you can't clean up behind your self and your kids than you shouldn't want to live at the property anyway. Anyone shouldn't get mad at management for enforcing the rules. As for me I keep my place pretty clean so I have never had any pest issues, I can't speak for anyone else. But best of luck to Angel and to anyone wanting to rent in there future. I had a great overall experience and management has always been very patient and understanding."

"While viewing an apartment for my daughter I was met with disrespectful conduct from, as many other reviews state, Angel. She got upset with me because i questioned why there was a dead roach in the bathroom and if it was a consistent problem around here. She told me to hurry up as I looked in the bedroom as if she had better things to do. Then abruptly leaves saying i'm taking too long. When I head back to the office to return the key, she tells me I have to wait in line when im simply returning the key and nothing further!! After waiting 10 minutes I dropped the keys on the ground and immediately left. I thought it was maybe a bad day for her until I went home and read these reviews. I advise all to stay away until she is removed as this problem has evidently been going on for years."

". GREAT PLACE TO CALL HELL. I truly would give 0 stars if i could. This is the worst place I've ever lived. Angel Hills (the landlord) is the worst. She is the most corrupt person ever. She charges tenants for unnecessary things. If you drop mail you get charged, (IF YOUR GARBAGE FLIES OUT THE DUMPSTER CAN SHE WILL LOOK THREW THE TRASH FOR A PIECE OF MAIL AND CHARGE YOU $50) If put to much trash in the dumpster, or let your kids play outside near the apartments she will charge you up to $800. The manager knows many bad things happen and she could care less. I do not recommend living here especially if you have kids. Angel Hills knows that tenants are up to no good and police come by at least twice a week. She doesn't care about what happens on the property, and she does not care what illegal things her tenants are up to. IF YOU'RE THINKING ABOUT LIVING HERE, DON'T, RUN AS FAR AS YOU CAN GET! Also, when I moved in there was so much roaches, but they did get rid of them and they rude maintenance. maintenance got into a fight with a tenant and cussed out a tenant, IN FRONT OF ALL THE NEIGHBORHOOD KIDS!!"

"I've lived in this unfortunate apartment for four years, and it's recently gone down hill with the new management, Angel Hills. I often see police officers knocking on doors and escorting people out of their apartments. She's admitted to me the majority of security cameras do not work, and she refuses to fix them. The parking lot and sidewalks hardly get shoveled or plowed. Kids run freely in the parking lot, they destroy saplings and other outdoor property. The kids are hardly ever supervised. Just recently, there has been a rent increase, and none of the above problems have yet to be fixed. It's not worth it to live here. I wouldn't want my worst enemy to live here. It's unsafe, and it's painfully obvious Angel does not care about this apartment complex."