Southern Knolls Apartments 3708 Southeast 14th Street, Des Moines, IA 50320

"They rob people of everything in the apartments ! & then evict ! DO NOT MOVE HERE"

"The worst apartments I’ve ever lived in, in my entire life. Infested with roaches, slumlords that have no idea half the time of what the hell is going on here, oh and let’s not forget rent being over $800 for all of this. Don’t move here unless you want to have new bug friends that you can’t get rid of nor do they care to."

"We have lived here since February and our rent constantly goes up 20 bucks or so for "gas" even though we don't have any gas appliances. That's not even why I'm here though. Our toilet seat has been broke for a month, the maintenance man came with one too small, said he'd be back to change it in the morning, that was 6 days ago. Was told "Friday" lol. So yeah, if you're looking, save yourself the hassle and continue to look. You'll just be disappointed here."

"If you are thinking of moving to Southern Knolls, think twice. A family member of mine moved their 3 months ago. They have been having problems since they moved in. Management doesn’t give their residents an early notice for inspections, basically barging in. Recently, their was a pipe leakage on the top floor and soaked the bed of my family member while sleeping on the bed. She stated that the liquid was a yellow colored substance. What a disgust, waking up to being completely soaked and having your bed soaked with that substance. Their is no doubt that their bed will grow mold, damaging over $2,000 of property. Furthermore, on top of that management could careless. They sealed the pipe up and left it as it was. When the news came to me I was so disappointed. The fact that their safety could have been in harms way, as well as the other residents is unacceptable. Tenants lack professionalism."

"They purchased our property (Watrous Apartments) on August 15th 2017. Their staff can be rude obnoxious infact to people with disabilities such as myself. They give you documentation for bug day that gives a window from 10am-12pm but you don't receive the notice till after 11:30am. On the document it states that if you need help moving your stove or refrigerator just call the office and we will send someone to help you. That is a lie cause I called at 12:10pm on the day I received the document and no one came even though I spoke with our onsite manager Belinda. I am disabled but if you don't do these things you get charged $75. Today I sit without the use of my legs because I injured myself moving my refrigerator and stove all by myself. The stove top came apart some how. I called maintenance on call because I hadn't eaten yet and was told by their on call that it wasn't an emergency to make a scheduled maintenance request the next morning even though I could not cook, there are wires exposed on the front of my stove. Then I wake this morning to having no feeling below my waiste to be told that if I don't unlock my door I will be charged $the $75 even though I sent an e-mail last night explaining how much pain I was in from the Injuries I had suffered from her (Belinda) not sending someone to help me as requested and being told by her that she would send someone and didn't. This is the first time of me going public of the treatment I have been receiving from these new owner's. Still can't walk but they really don't care."