Pilot Travel Center
2647 South 24th Street, Council Bluffs, IA 51501
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Location & Phone number
2647 S 24th St, Council Bluffs, IA 51501, United States
About the Business
Pilot Travel Center is a convenient one-stop destination located at 2647 South 24th Street in Council Bluffs, Iowa. This institution offers a wide range of services including a convenience store, food options, a gas station, and a store. Whether you're looking for a quick snack, a full meal, or fuel for your vehicle, Pilot Travel Center has you covered. With a friendly staff and a clean, organized environment, this institution provides a hassle-free experience for travelers and locals alike. Visit Pilot Travel Center for all your on-the-go needs in Council Bluffs.
Reviews
"This review is specifically about Heather. Her name tag was hidden but that's what she said her name is. Zero customer service skills. Was extremely flippant, condescending and just outright rude. Refused to check the cold creamers. Said she just replaced them, but both had plain creamer. Not French Vanilla. Would have taken 1 minute to double check the correct bag was installed. But she refused I get coffee every day and know exactly what French Vanilla creamer smells and tastes like. They were both just plain creamer. She clearly knew it was plain since she refused to open and double check. She was clearly lying. And wouldn't acknowledge it was labeled incorrectly. Wasn't going to spend $3 on something that isn't correct. You just lost another customer here because of her. Will go across the street to Casey's or Sapp Bros moving forward."
"This place sucks its 42 Below and there banging on door for parking money. Parking isn't plowed. Guys leave there trucks all week for free. But we got to pay all the time. I paid 500 for fuel still got to pay. All scammers. Screw the consumer. Free parking all week"
"Pilots are the worst...however the 4 women working today at this location are all exceptional...most polite and all welcome you with open arms...plenty of parking..."
"Cool one.. small clean parking lot and store, clean good showers, truck wash, food, texas road house, bass pro shop near by, walmart 2 miles, people are cool. No milk dispenser for coffee"
"They do have Ben & Jerry's, but NOT enough different flavors!!! This Pilot is a little bit on the small side, as far as parking goes, but all the people that I run into here are really nice!! Laundry, showers, CAT scale...."
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