Silver Stream Apartments

"Do not give these people your money. The current manager Francine is the worst greediest type of human being"

"Applied for apartment, I was told they check credit and background, and deposit amount was based on that. After their check, they sent the final approved fees. I signed it, but just a day before move in they increased the fees, saying they always charge the same deposit to everybody, then why are they checking credit? They had a clause in the document saying if applicant accepted and later decline that there was a month rent fee as penalty, in this case they later declined their own fees, but did not apply the rule to themselves. Right down crooked and dishonest, thinking changing the fees at the last minute will force the applicant to simply accept for the need to move in"

"I applied for an apartment they ran my credit and asked to do all this background check such as proof of residency, proof of employment, etc. I was able to get everything they needed however they stated the proof of residency wasn't good enough even though they had email confirmation I was a resident at my old apartments. It's like what else do you need I gave you everything. To top it off I have excellent credit and they are trying to charge me 4,000 to move in. So what's the point or a credit check if you don't go off that. It even took a very long time to respond if I get the apartment almost took two weeks. Waste of my time for me not to move in I could of spent my time elsewhere. Funny part is 4,000 wouldn't have went to my rent it would of rent as credit just to pay and I'll still have to keep up with my rent. Who has that kind of money laying around. Corporate is awful and feels like they take advantage of people."

"I've been at Silver Stream for 5 months now. After 16 years of renting various apartments in three states and working at several, I have some insight into Silver Stream beyond these other reviews. [The Grounds] Silver Stream actually has a pretty great setup. Wide, well kept sidewalks, nice (if a little bare) pools, and a nice front-office. Generally, it's well maintained other than what people go out of their way to break (such as a hole in the fence to slip out of near the exit). I'd honestly rate the grounds a 9/10, particularly with some of the work they've done in the past 2 months. [The Apartments] One thing you'll see a lot when applying here is "refurnished" and "upgraded." My apartment is one of these upgraded units, at a premium (though I had no choice in the matter). A new fridge, washer, dryer, stove, dishwasher, new light fixtures, faucets, fan, nest thermometer, etc. These additions give the apartment a little sparkle and a new feeling. Having said that, these apartments are QUITE old. Every closet is closed in with metal locker-style folding doors, the floors crack, creak, and whine when you walk on them (in this upstairs unit), and the cabinets are probably as old as I am. With this age comes some pretty big issues in terms of noise, insulation, and overall condition. Having lived in budget apartments before (and these are quite cheap considering what you get) I still believe these apartments to be pretty nice. I've seen no sign of bugs of any kind, thankfully, though the pigeons and geese are a problems from a neighbor who feeds them. [The Staff] I get it. You sometimes have a problem and it doesn't get answered, it irritates you, and you lash out. But as someone who has NOT had any problems with the staff, they seem relatively nice. They're clearly overworked, underpaid, and trying to hold together these apartments with scotch tape and kind words sometimes, but the maintenance crew is top notch and helpful, the office managers have been quite kind and understanding, but things do fall through the cracks in terms of answering e-mails. Past that, I have no complaints. [THE NOISE] This has to be said. Had I known how noisy it would be in this apartment, I would not have moved here. I discussed the fact that I work from home before moving and was assured it was a quiet place with few constant irritations, and that was 100% false. The issue stems from poor insulation and sound dampening in the apartment itself. I can hear my neighbors speaking normally in their apartment through the wall and hear pigeons' wing flaps over my television: it's as though the apartment has no walls at all sometimes. Outside of the apartments' control: very loud cars like to use Rochelle avenue and Jones as a drag strip after dark. Usually it's not a concern, but the windows and patio door are so thin here, and there is so little good insulation, that it rattles the cups in my sink, sometimes as late as 2am. The lawncare here will, from 9am-11am or later, drive you crazy. The sound of hedge trimmers, leaf blowers, and other equipment will rattle the mirror in the bathroom non-stop for several hours every single morning but Sunday, which is the only day I get more than a few hours of sleep. Likewise, due to the buildings' age, any time the heat or AC cuts on in the above/below unit, it will make your entire apartment rattle and hum like someone parked a car in your living room. Noise has been my only complaint, but it's bad enough that I may have to move for the 4th time in 2 years when this lease is up. Please do not underestimate how bad the noise is if you work from home. It WILL be a problem for anyone in a creative field. I have warned you. [Overall] Apartments that use good amenities to cover age and nice prices to fill the buildings. Clean and well-kept, Silver Stream has a lot to offer IF the nearly -constant- noise does not bother you. Perfect for people who work long hours away from home and enjoy a respectable place to mingle with friends or a partner on the weekend."

"Update: Management allows staff to comment on wanting to harm and threaten residents. The property manager is actively trying cover it up with dishonesty despite the assistant manager admitting to the staff i have been reporting having various behavioral issues. This has been on going for months. I may need a restraining order against maintence and the property management allowed harassment that has been documented for months. Terrible place to live. Way too many problems since day 1. I DO NOT RECOMMEND TO ANYONE. I now have to get legal help. They have also been reported to HUD as well."