Colonial Grand at Palm Vista

"I wouldn't advise anyone to live here. From the shots fired on the premises, seeing roaches in my apartment, dog excrement throughout the grounds, the upstairs neighbors who I was told are allowed to jump off the couch onto the floor and stomp in the day time and the parents walk through out the house at 2am, this place isn't for people 50 or older. The manager knew there were children above the apartment we look at and failed to inform us. When we appoached them about it we were told they're not obligated to tell us. Then they sent a letter saying that we were retaliating by watching TV at night. Even lied and said it was multiple neighbors complaining. What they didn't know is I come home for lunch in the middle of the night (work nights) and I don't hear the TV until I open the door so how could multiple people hear our TV? They deflected from our complaint and made us the bad guys. I asked them to visit the apartment so that they can hear for themselves but I have yet to see them. When my lease is up I'm out. Very disappointing. Had 4 other apartment offers. I chose this one because I assumed it was the better of the 4. Sadly it is not. Renters beware and ask plenty of questions."

"We very grateful to have Colonial Grand at Palm Vista become our new home! Apolonia and Angie were both amazing! They answer any questions we had, no matter how many times we called to check if our background went through! Knowing they were there giving us 100% support, gave us more relief knowing we will absolutely love our home! Thank you so much ladies!"

"We have had the pleasure of calling Colonial Grand at Palm Vista, (Accappella before that) our home for 12 years. My wife and I are retired military and we have seen Property Managers, Security Teams, Maintenance and Office Workers come and go. Some good, some not so good. We have witnessed some great things and a few cases of malicious activity on the property throughout the years. But I believe in giving credit where credit is due. I want to personally acknowledge Allison Fisher, (our current PM), her office assistant Appolonia, and the rest of her caring staff that have provided a safe, well kept community that allows families to feel secure and cared for. I have seen a dramatic change for good, since she has taken over, kudos to Colonial Grand headquarters and on site personnel for listening to our complaints for changes, upgrades, a safer living experience and a place we have called our home while serving in the United States military. Thank You, peace!"

"Was passing by and the layout, vibe and all over beauty caught our eye. Went in for a walk in tour the next day! Apolonia helped us out so much and made our experience memorable. She explained everything clearly, answered all our questions and had the best attitude! She definitely set the bar high for customer service! We will be keeping in contact for our future home!"

"Excellent staff and customer service. Consultants Apolonia and Jasmine were both extremely helpful, knowledgeable, and accommodating. Any questions that I had were answered promptly and the processes were very well explained. It was very comforting after an extensive search for an apartment."