Reflections at the Lakes Apartments

"I had a great experience with Greg! My bathtub was clogged and he was able to fix it the same day request was put in. Not only that, but he also took extra time to notice and fix my broken bathroom lamp. It's truly amazing to receive such excellent service. Thank you!"

"Reflections at the Lakes is my favorite apartment I ever had. The management in the office is the greatest and always willing to help. Deb has helped me so many times and I'm deeply indebted to her. They throw all the residents a party at the club house once a month and they make sure we all have a good time. I feel so blessed to have found this place to live. I LOVE IT!!!"

"I just moved into this residence and I would rate it 4/5 stars so far. The neighborhood is so quiet and close to everything you need. The maintenance team is on it every morning and quick with orders. The leasing office has helped me on a timely matter as well. The only issues I’ve had was a few minor defects that needed fixing when I first moved in and a switching of keys that were not working. Although the staff helped me very quickly, just a minor inconvenience. I highly recommend this place!"

"Thank you Reflections residents for making October's resident event so magical. You all make this community feel like home."

"Office staff is friendly and the regular maintenance guys are on top of their game. I moved in on August 4th and any maintenance issues I've noticed since moving in have been resolved quickly. The complex is also in a great location close to loads of stores and restaurants. It is pretty obvious, though, that whoever is in charge of cleaning the apartments between someone moving out and someone else moving in isn't doing a very thorough job and that final walk throughs aren't being done. I moved in on Friday August 4th and started discovering multiple things that were missed during the cleaning process (greasy hand prints all over the light fixtures in the kitchen, something that looked like pasta sauce smeared on one of the cabinets above the fridge, and a layer of dust coating the bedroom blinds). What really got me, though, was finding the previous resident's hair as well as other debris etc. in the bathroom drawers. I found the hair on Saturday night after the office had closed for the weekend but I went the following Monday (August 7th) with pictures to let the office staff know what I'd found. I was told a cleaning crew would be by to take care of what I'd found. Nobody ever came, and I mentioned as much when I was asked the following day. I was told someone would definitely be there that day, but still nothing. I have brought it up several times since then and have even opened up administrative maintenance requests just for them to be closed out with a follow up email asking for feedback being sent without anything actuskly having been done. It's currently August 21st and I'm stuck cleaning a stranger's hair etc. out of the bathroom drawers myself since it's been three weeks and there's still been no sign of a cleaning crew."