Plaza RV 1409 2nd Street Northeast, Bondurant, IA 50035

"We just purchased our Prime-Time Sanibel 5th Trailer from Plaza RV. All the staff is very friendly as well as very knowledgeable and helpful. They took the time to explain everything about our new trailer in detail. We greatly appreciate their service, Thank you."

"We purchased a Northern Lite truck camper about 6 months ago from Plaza RV. It was our first time there and we were impressed with their service, friendliness, and knowledge. We could not find the title to our trade-in but Phil made several phone calls and emails to help us get a duplicate. We would definitely return there for out RV needs."

"I've been going to RV Plaza for a few years now. I have always had a good experience. They have always been friendly, knowledgeable, and experienced with anything I have thrown at them. I'm full time in a Class A so I feel that I throw some curve balls especially at Tim. However they always come out on top. Y'all have always been A+ and I appreciate you. Thank you."

"I highly recommend plaza rv. We just bought a travel trailer from here. No high pressure sales tactics like other places we've been. Dave the finance manager is awesome. Straight forward guy and very knowledgeable. Thanks to everyone there."

"Will not own their mistakes, at the customer's expense. I had my RV in to Plaza RV a couple times. The first time was for a number of issues we had with a new to us camper - it needed a tune up here and there, and had a leak on the grey water line. We were generally happy with the service, and so scheduled a major repair, a new roof. On our next outing after the first repairs we noticed our grey line was still leaking... they did not glue a pipe fitting. When we brought it in for the roof job, I asked them to also finish the grey line repair that they did not finish fixing, but for which I was charged, the first time. The person I was working with wrote it down. A roof replacement is a big job, so we brought the camper in knowing that they would fit us in when they could. It was the off season, so that's fine. We waited a month for the call to pick it up, and were informed that we had 3 days to get it, or they would start charging storage. This is a busy time of year, so we needed to rearrange schedules to be sure we could get the camper in time - arranging to pick it up when they were closed. When I arrived to pick it up, I noticed the grey line was still not repaired as I had requested, so I left the camper so they could finish the job. I got the call that it was *really fixed* and ready for pickup, and when I asked for compensation of my time for the trip I had already made I was told they would not. In fact, I was told it was my fault for not telling them to fix the grey line in the first place... needless to say, we ended our discussion with differing opinions. When a company charges me $124/hr for their time, I expect them to respect the value of my time. And, not to be blamed for their mistakes. I'm not sure where we will take the camper for service next time, but I'm sure it will not be Plaza RV."