Controlled Comfort

"Our AC unit is less than five years old and suddenly stopped blowing cold air. A five star company came out and diagnosed it as a failed compressor $2300 for labor and Freon alone. RaNee with Controlled Comfort came and realized it was actually the capacitor. $337 Parts and Labor! The estimate included photos of the old and new part as well as various points of service. RaNee was punctual, friendly, low pressure, and knows his stuff!"

"A Company Doesn't Really Shine until Something Goes Wrong! Controlled Comfort replaced a split AC unit for our house this last July when the temperatures soared above 113 degrees. Sometimes things don't go smoothly on an AC job. It turns out our attic space is very small and difficult to work in and those challenges (along with the heat) were too great for the initial crew to complete the job in one day as originally anticipated. I firmly believe that the true test of a contractor is how they respond when things don't go as planned. I have seen contractors walk away from a job, take short cuts and do shoddy work, or get defensive and refuse to take responsibility for issues. That is NOT what Controlled Comfort did. We experienced nothing but professionalism and concern starting with Ralph the general manager, and extending to all the employees we interacted with. They worked tirelessly to remedy the issues. They brought several portable cooling units to help keep us comfortable, they offered to put us up in a hotel, and performed maintenance on our second AC unit at no charge to make sure we were getting everything out of it that we could. When the job was done to our satisfaction, they settled the bill in a fair manner taking into account the difficulties we had. When it is time for our second unit to be replaced we will be calling them again, not because everything went perfect the first time, but because we know from experience that they will treat us right and not stop until the job is done. Jason G."

"Well since covid my air conditioner and furnaces had not been checked by a professional for 3 years I happen to see an advertisement on this company and did a little research and called them had them come out to service my air conditioning and furnaces make sure everything's working functioning and they showed me everything they were doing he showed me what needed to be replaced he was very efficient quality means a lot to me when I am dealing with different companies and this is one company and service Personnel that takes pride in their work. Any future work I will be calling them and anybody that needs air conditioning and heating Services I will recommend them."

"We had a complicated AC issue followed by a water leak. Controlled Comfort came by 4 times (once to assess the problem, twice to fix issues, and once to double check everything was functioning correctly) and I really appreciated their diligence. Robert was professional and made me feel comfortable, even though they were in my house for hours at a time. They did a great job - job done right, polite, no mess! Thanks Robert."

"Got in contact with controlled Comfort and from start to finish they were wonderful Very Helpful they came out addressed the issues with my ac did a repair and ac ended up not working that same day. I called and they were intouch with my home warranty about new replacement. They were contracted through my home warranty to replace my whole unit. Which Im extremely happy with their service and my new AC UNIT. From the great customer service from the lady who handles the phone to the ac tech and the installers all great people who showed great customer service through the phone and overall a grrat fast experience. I would Highly recommend them for ac service and repair. Or any type of second oppinion"