ACS Medical LLC 10538 Justin Drive, Urbandale, IA 50322

"Wonderful,amazing customer service!!!! My Cpap machine stopped working on Saturday and I called the next day, just thinking I would leave a message and hear back on Monday, but the lady that answered their answering service was Wonderful. She got ahold of the on call lady and after talking me through some troubleshooting she determined I needed a new power cord which she brought to me that day, she even was willing to drop it off at my mother in laws house since I was at work so it wouldn't be sitting out on my porch all evening. Everyone I have met working with this company has been super sweet and very knowledgeable. Thank you all for everything."

"Customer for 2-3 years. Orders are correct and on time delivery about 75% I have driven in to return wrong item get the correct item once. Three times I've had the wrong item shipped. They charge medicare 15 dollars for two items (dreamstation two fine filters) that I can get fifty two of these items from Amazon for the same price. A few times when one item was on back-order they didn't ship the other parts of the order until the back-order came in two weeks later. One time the completely dropped my order and I had to call them a week later say "Where is it?" When this order arrived it again included a wrong item. So late because they lost my first order and wrong and overpriced. I would get better service from Amazon. Their after hours phone is just to tell you that they are closed and will not take a message. I think this was my last order with ACS. Maybe I will contact my insurance provider and Medicare."

"Traveling and had an issue with my cpap hose called Acs medical and was able to replace my hose with no hassle. What a great experience. Very friendly and fast service. Would recommend this business to everyone. Wish i could give them more stars. Thank you for the great service."

"This company was absolutely amazing they followed up with me right away and got me scheduled for my cpap machine. The therapist was super nice and took the time to answer all of my questions. I would definitely recommend it seems like they truly care to help me with my sleep!"

"I would not recommend working with ACS. They mailed me the wrong equipment, after I had told them I would pick it up to avoid any issues. I requested to sign up for autopay, but bills from previous months were never charged, and a large bill was charged twice. Too many phone calls and too many office visits to fix numerous issues."