Orkin 6105 7th Street Southwest, Cedar Rapids, IA 52404

"DO NOT USE THIS COMPANY! INSPECTOR Ben ? Did a termite inspection for a house we are buying. I met him there. He refuses to give me a copy of the report needed to close on the home. Now He is not answering his phone. Our house is scheduled to close in 2 days and without that inspection report we cannot close. The receptionist has no phone number or points of contact to the CEO or Owner of the Company. This is the most unprofessional company I have ever dealt with."

"It's a given that Orkin does a great job, and they've done just that for me (mice, ants, mosquito control). But what's most important for me is that every Orkin employee that's been to my home has been super friendly and personable. Orkin must do their best to foster a good work culture, because it's rare I find so many quality people in one business."

"I did not receive service. Please reschedule. The service tech did not ring the door bell, knock on the door or call when they arrived. They just sent a text that I didn't see until they had left. This has never happened before so please ring the door bell from now on."

"Answered all our questions patiently. Explained services well. Knowledgeable. Made service day easy. Far more flexible with contract variables to suit our particular situation than any other companies we considered. Also more economical without sacrificing value. I have asthma and chose to be outside until product used dried because I began to cough some. However, there is a myriad of info available out there to explain product’s interaction with humans and based on that most people would probably not feel it necessary to be outside. Caution: If using internet, check out the source of the info and pricing; truth is better than a lot of misinformation out there."

"I just had a gentleman come for a routine termite inspection. He was really polite and professional. He paid a lot of attention to detail and made a point to tell me about the small amount of bat activity in my attic crawlspaces. I was happy that he told me about my bat removal options, but didn't push any extra services. I'm sure it helped that I had already escorted the adorable winged freeloader out of my house earlier this year. Still I appreciated the inspector's excellent customer service."