Crown Cleaners

"I dropped off three custom table covers for my office and never got a notification to pick them up. Stopped by 2 weeks after drop off and was told they lost them. Was given paperwork to fill out to be reimbursed for them. Dropped the paperwork back off as well as a receipt for the table covers (they were new). 2 weeks later and still not a word from them."

"Very nice little high for the prices I thought and was cheaper when I picked it up and they did an absolutely great job on all three of my jackets"

"Never go to this place. Clothes were supposed to be done on Friday. Went to pick up Saturday and they weren’t there. They said someone should have called me about the broken machine and no one did. I had to drive to west Des Moines to pick up my suit I needed for a wedding. Absolutely zero help or apology for their mistake."

"I've never written a Google review before, but had to after my great experience with Crown Cleaners in Grimes. Long story short - they were closed from Sat-Mon of 4th of July weekend and I had a tux in the shop I needed for a wedding on Saturday. I didn't realize they were closed so went to pick up my tux and was in trouble, so I sent them a Facebook message. Someone (I apologize, did not get the name, but he was awesome) responded to the message immediately and met me at the store an hour later. They even covered the fee. Couldn't be more impressed and happy with the service. I will definitely be taking all my dry cleaning here from now on!"

"Told the clerk very clearly to dry clean my Tommy Bahama shirts, absolutely no starch. Picked up shirts and they were stiff as a board! Can't imagine how much starch they put on these soft relaxed fit shirts. My experience with this is that they are never the same, had it happen at a dry cleaner years ago. Would not recommend this place. I am so angry you couldn't pay me to go back."