SERVPRO of Sooland

"I had a sewage loss in my basement after hours. Kamren and Deontre made it to my house in a very timely manner. They also communicated very well with me their game plan and kept me in the loop. I would also like to mention that their work was both efficient and effective. They had my basement looking and smelling good in no time! Would definitely recommend Servpro to anyone who has a water damage loss at their home or place of business."

"This review is long past due! We had our house fire on March 19, 2022. Kenny was our contractor and we couldn’t have asked for a better one! He was so caring and patient, yet was able to gently push me when it was time to make urgent decisions. He listened to all our ideas during the rebuild and strived to make them happen to the best of his ability. He worked tirelessly on our unique staircase and it was a success! We get many compliments! He worked hard to get this project done so that we could be out of our rental house when we needed to be. We moved back home May 2023. We are so appreciative for Kenny and Servpro for helping us through the worst time of our lives. We will be forever grateful! We highly recommend Servpro and if you can get the opportunity to work with Kenny - even better! Thank you so much! Dawn & Ben Nelson and family ❤️"

"I would like to commend two employees; Alex and Israel. The workers communicated as a team packing and performing the demo. Both were respectful of our belongings. The team scheduled work with us, efficiently performed their duties, cleaned up thoroughly, and explained the whole process. They were always polite and seemed to enjoy their job and working together. Maybe I should adopt them. lol."

"Kamren and his guys were prompt and made things so easy! I kind of overreacted about our water heater dumping water all over our basement, but they managed to make it not such a big deal for me. They were great to work with and I will recommend their services to anyone in need. Thanks guys!"

"Had flood damage to my kitchen in August. Insurance company sent out Servpro to clean and mitigate mold, which they did, by ripping out some of my kitchen, which at the time was nesessary, but left me no oven and refrigerator. They wanted to then submit a bid and do the reconstruction. It took about a month of the worst communication ever to get them to submit it. And then never heard from them again. It’s now November, still no oven or refrigerator. I was able to find my own contractor, fortunately, whom I’m happy with. But was strung along by Servpro, costing me at least two months. Servpro is fine for mitigation. But poor communication, like horrible, and you will be sorry if you use them to remodel…"