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Quest Diagnostics
11319 Northwest Aurora Avenue, Urbandale, Iowa 50322
About the Quest Diagnostics
Quest Diagnostics is a leading provider of diagnostic testing, information, and services. Located at 11319 Northwest Aurora Avenue in Urbandale, Iowa, this institution offers a wide range of health-related tests and screenings to help individuals and healthcare providers make informed decisions about their health. With state-of-the-art technology and experienced professionals, Quest Diagnostics is committed to delivering accurate and timely results to improve patient care. Whether you need routine lab work, genetic testing, or specialized diagnostics, you can trust Quest Diagnostics to provide reliable and comprehensive services.
Photos of Quest Diagnostics
11319 NW Aurora Ave., Urbandale, IA 50322, United States
Opening hours of Quest Diagnostics
Monday:
07:30 - 15:30
Tuesday:
07:30 - 15:30
Wednesday:
07:30 - 15:30
Thursday:
07:30 - 15:30
Friday:
07:30 - 15:30
Saturday:
Closed
Sunday:
Closed
Reviews of Quest Diagnostics
"This is my second time coming here with my one year old. The first experience I had a younger girl who took my child’s labs but there was Tomee who was completely unprofessional and rude. I took it with the grain assault knowing we all have bad days. Fast forward to today I walked in for my daughters labs at 3:12 keeping in mind yes they close at 3:30 I was greeted by a Diane who told me I could no longer check in I told her it already let me… She went in and said to once again Tomee we have a one year old really rudely and unprofessional she yelled NO!!! I said very kindly no? Dianne came back and got me and informed me they closed at 3:30 at this point it was 3:19 I said yes I’m 11 minutes and she took me back. If I wasn’t comfortable helping assist and knowing where my daughters good vein was i definitely would have turned around by how unprofessional and rude they were. I helped assist Dianne in holding and Dianne after apologized for being rude to me. I Definitely will not be back. As someone who has years in healthcare this was the absolute worst I’ve ever been treated."
"The older woman who works there should be let go. Reading through reviews I see she is equally disrespectful to other patients. My wife asked me to come back with her on our first visit. Which she gave us attitude and rude remarks for. Today my wife went alone. The first thing the older woman said was “no body guard today”? Which my wife responded that they’ve been tout in bad situations via medical staff and preferred someone also being present. She should not be allowed to practice if that is the way she treats her patients."
"The reviews of this place had me a little nervous coming here, but I was genuinely pleased with my experience. You just sign in at the electronic kiosk, no need to talk to anyone, and a minute or two later (even though I was a walk-in), I was called back to do a quick blood and urine sample. The woman working was very friendly and made small talk with me while preparing to draw my blood, and did her best to help me feel relaxed during the process, even though I really wasn't nervous about it. The urine sample was also quick and easy. I gave the cup to her when I was done, and she sent me on my way!"
"I was really anxious after reading the reviews but I had an entirely different experience. My doctor sent me here to get blood drawn & upon arrival I was brought back within a minute. I have a massive fear of needles & have passed out on multiple occasions but the lady that was going to be drawing my blood (wish I could remember her name) was super reassuring & walked me through everything. In hopes that I wouldn’t passout, she let me lay down in the recliner. I felt very comfortable & as calm as can be expected. She asked me how I was doing multiple times & told me that there was no rush for me to get up. Overall great experience & I hope if I ever go back that I get that same lady."
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