University of Iowa Hospitals & Clinics

"Tracie Wehmeyer is one of the most difficult people I have spoken to; she misrepresented my case in her notes. I attempted to receive surgery for an issue that has been troubling me, but the resident who spoke to me before my surgery was condescending and made me feel like a nuisance. When I finally spoke to the "doctor" (I had already informed them that I understood the potential complications), and told him that I did not want her present during my surgery, he insisted that I had no say in the matter, which I know is untrue. They then essentially barred me from having my surgery and tried to refer me to Mercy, which has poorly rated doctors, and whose beliefs I do not support. They also suggested Unity Point, but their doctors are even worse than Mercy's. So now, I am left without options and still in pain. They need to train there doctors and residents in de-escalation. (also the outbursts are due to a disorder do better)"

"Rescheduled my appointment for two hours later. Assigned me to a new provider. Forgot to tell provider I needed med refills and that was primary reason for the visit. Disappointing adventure at UIHC today."

"My brother was transferred by ambulance to Iowa city of Sunday January 28, 2024. He is a quadriplegic and requires special care with illnesses. He went into surgery 2 hours after arriving to remove gangrene that was spreading quickly. The trauma team saved his life that day. He was then taken to ICU again because he requires so much additional care than an average patient. While in ICU we encountered many good nurses, but 1 in particular stood out. Tim Smith was his nurse and needs to be recognized for his superior compassion and care! Tim was attentive, understood my brothers disability and severe limitations to help him. One of the many things Tim did was range of motion on his legs to help with muscle spasms. No other nurse thus far has done that. The hospital administration needs to know how fantastic Tim is. If this review were only about Tim, the rating would easily have been a 5. I rated a 4 only because not all nursing staff has been great. I feel some just don't understand the restrictions of a quadriplegic, and a few were not helpful at all to him when he needed it. They were actually rude to him."

"My brother was flown to this hospital due to a horrible motorcycle accident with multiple fractured bones (including a fractured pelvis). I live in Houston, TX, and received a call that he was being transferred via helicopter to this facility. Of course, I found the next available flight and got to him right away. When I finally made it to him, I was so disappointed in what I saw. He had been admitted to the trauma unit, and not one splint in place for any of his fractures. His wounds were still bleeding and uncovered. I went to the nursing station myself and asked for cleaning supplies and dressing so I could do this myself. I can say that with all the nurses that I encountered doing my brother's stay here, I was impressed with about two of them. There was no housekeeping. Every visit, I emptied his trash, asked for clean linen, and changed his bed sheets myself. I understand that units can be understaffed but at least be visible to family members. I was impressed with the physical therapist. They were awesome with my brother."

"Jana, Neil and Bridgette made my stay the most unforgettable. These nurses deserve applause and much more, their bed side manor and the care they give their patients are extraordinary. After being hit by a semi the recovery was extremely hard but those specific nurses were very attentive and extremely thoughtful. I have to give them the biggest shout out. Thank you again for being my peace during all this chaos. I was on floor 3 of the trauma part of the hospital."