Hy-Vee Pharmacy,

640 Lincoln Way, Ames, IA 50010, United States

"The pharmacy here is not as great as it seems to be there are always long lines and you have yo wait between 15 to 30 mins if they have your prescription. They also will give you run arounds on your prescription this place really needs help."

"Want to kill 20-30 minutes of your time? Have a prescription you need to pick up? Hopefully you’re not in a rush and don’t have anywhere to be. You can count on these guys making you wait 20-30 minutes every single time. Give them a full 24 hours to get it filled and you’ll still show up and be asked to wait 20-30 minutes. So if you enjoy wasting your time and have low expectations, this is the pharmacy for you."

"My complaints are all surrounding the horrible, pathetic job the pharmacy at this particular location is. I’ve had nothing but mistakes from their pharmacy staff. Today I received a text that my prescription was ready for pickup. After waiting in a line of 2 cars 25 minutes (the West hyvee takes a matter of minutes per car by the way) they told me no pharmacist had labeled my prescription and It would take another 20 minutes and I would have to go to the back of a now 5 car line. Extremely displeased with the service and if I were managing the pharmacy here there would be a complete clean out of their current staff. Waiting in the pharmacy line for an hour is just plain unacceptable. Ridiculous"

"Would not recommend this location. Employees severely lack people skills and will allow you to go without needed medication over a 3 day period when the medication clearly states to not immediately stop. Mental health is their last concern especially regarding your medications. Find a place that takes this seriously, my family will be."

"This pharmacy is probably the worst. Had prescription sent in by doctor. 8 hours later still hadn’t been filled. Said would be filled next fay followed by the question of do you need it now?? Hope they don’t kill someone for lack of proper planning."