Petco 12410 K Plaza, Omaha, NE 68137

"Went in to get some fish for my fish tank and was helped by a very well versed employee. He helped guide me to what fish would work best in my tank and what food for them. Very well maintained store!!!"

"Tired to buy a plant for my son’s frog tank. Asked if they had what I was looking for. Told I don’t know you can go look for yourself. Asked if there was anyone around that could help and guy behind the counter said I don’t know. Real helpful"

"It’s 6:24pm on Friday 12/29/23 and I don’t know who the manager is but out of the 3 gentleman you have working here 2 of them completely u professional. We went in to the aquatic section at your store asked a gentleman to help us. First thing he said it’s not my department and I will call someone. The person he was trying to page goes by the name of Chad. After waiting about 15 minutes we asked another gentleman since my wife noticed Chad was busy with another customer. This gentleman was just standing around. When my wife approached him for help. He stated “ that is Chad department!” My wife then informed him Chad is a little busy. He rudely said to my wife you are going to have to wait. What kind of customer service is that he clearly seen us waiting and not once asked if we needed help. This place is very unprofessional. You just don’t say that to paying customers. I been a member of petco for a very long time and have never experienced any type of unprofessional employee at any store time I came into this store! This is very disappointing!!"

"This place constantly has inaccurate prices and over charges for items. Shouldn't have to constantly check my receipt on the way out to make sure you honor the price on the shelf. These were on the shelf for 22.99 yet I was charged 24.99 Completely defeats the purpose of vital care rewards when it's marked up One of many items I've been overcharged for. This isn't about you being competitively priced... it's about you charging more at the register than what the tags say on the shelves. Scam like"

"I come here frequently shopping for our 2 dogs. This pet store is top notch and everything you could think of is here. There is so much variety to choose from is one of its biggest strengths. Every time I come here I have to browse all the live tanks. Today they had ferrets. I was hooked and wanted to bring them all home with me. The fish tanks are always joy to watch as well. I finally had to force myself to leave before I bought everything. The staff was friendly and helpful. The store was clean and well maintained. The isles were clutter free and easy to walk through."