Windsor

"The staff were super nice and very helpful, I went to try on prom dresses and they helped me decide, the only downside was that the last time I went there the dressing rooms were closed and they said that they would be open 4 hours later"

"My daughter walked out excited about the beautiful dress and shoes that we ordered, in store. However, when we got home and looked online to show people what we'd ordered, we discovered that both the dress and shoes were actually cheaper online, yet our sales associate did not use those prices. Clearly, it was more important to earn the commission and charge us the in-store price, thinking we wouldn't know differently or couldn't do anything about it. If only I'd thought to look on my phone myself before leaving, I could've saved myself $20! I considered canceling the order and placing my own, but it was a Friday night, when customer service was closed for the weekend. So I emailed the company, and I was told they couldn't do returns or changes, so they won't even credit me the difference, like a truly customer-service oriented store would do."

"Drove 2 hours for a special store called Windsor. The quality and selection were very disappointing. You cannot try anything on b/c the dressing rooms were closed and any special occasion dress was not allowed to be returned after purchase. Who is going to get a prom dress in that situation? Thankfully no dresses looked even remotely desirable so didn’t have to worry about that anyways. Whomever recommended this to me was not at this store."

"Employees were nice, and clothing was very cheap. I was expecting to spend 100 on a homecoming dress, but ended up spending 65 on a green velvet dress. I love the dress so much, definitely a great place for inexpensive clothing."

"I came to Windsor to get an outfit for my birthday. I found outfit ideas and wanted to try a few on when I asked one of the women working, she seemed annoyed but I didn’t take offense at that time. I then asked and second and eventually a third time and the women rolled her eyes and seemed put off that it was her job to open a dressing room up for a customer. I was very polite and used “ma’am” so i know it was not me encouraging that behavior. It overall felt like an inconvenience that I was shopping at that store. I overall love this store but with employees like that I can take my money elsewhere :)"